Security Operator

SpaceX • College Station, TX

9d

About The Position

The Security Operator provides the first impression of SpaceX and its security requirements to employees, customers, vendors, and guests at company facilities. The role welcomes and assists visitors, serves as a source of SpaceX information, and helps protect facilities and operations. Responsibilities may vary by campus and may include standing post, escort duty, tours, and other assigned tasks.

Requirements

• High school diploma or equivalency certificate.
• At least 3 years of experience in a customer service or facility security-related capacity.
• Availability to work schedules as needed, including overtime, nights, weekends, and rotating schedules.
• Ability to occasionally stand in a static position for extended periods.
• Valid driver’s license.
• Possess or be eligible for a valid state security officer license.
• Meet ITAR eligibility requirements: be a U.S. citizen or national, U.S. lawful permanent resident, refugee, or asylee, or be eligible to obtain required U.S. Department of State authorizations.
• Position is subject to pre-employment drug testing and random drug and alcohol testing.

Nice To Haves

• Bachelor’s degree.
• Ability to navigate complex support needs and build solid relationships with internal stakeholders.
• Strong customer service and relationship- and team-building skills.
• Exceptional oral and written communication skills.
• Ability to de-escalate disputes or conflicts.
• Prior military, law enforcement, or security-related experience.
• Active First Aid, CPR, and AED certifications.
• Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Track special events and visits.
• Provide high-quality customer service to employees, contractors, and visitors.
• Learn and effectively implement access control, escort, and tour protocols and procedures.
• Coordinate with Security leadership and the SpaceX Protective Operations Center (SPOC) on incident notifications, emergency response measures, and assistance to dispatched emergency personnel.
• Monitor site surveillance camera systems.
• Prepare clear and concise written incident reports.
• Report maintenance, facility, and technology issues and alarms.
• Build collaborative working relationships with SpaceX departments and teams, leadership, and, where applicable, landlords and building owners regarding routine security operations, special events, and emergencies.
• Perform duties that may include standing post, escort duty, tours, and other tasks as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED