Security Operations Manager
About The Position
Inter-Con Security Systems is seeking an experienced, highly organized Operations Manager to oversee municipal service and public-facing operations across multiple locations in Southern California. The position leads approximately 100 employees, manages site leaders and supervisors, supports multiple client sites, and oversees a fleet of roughly 30 vehicles. The role requires balancing competing priorities, maintaining service quality, developing teams, and building strong client and community relationships. Work includes office, field, and client-site activities, with regular travel between assigned sites. The schedule is primarily Monday through Friday, with flexibility to respond to urgent operational issues after hours when needed. A personal vehicle is required for site visits.
Requirements
- Demonstrated ability to prioritize, organize, and adapt in a dynamic environment.
- Experience supporting recruiting and staffing initiatives.
- Knowledge of incident management and operational escalation procedures.
- Comfortable working with government agencies, public-sector clients, or law-enforcement-related environments.
- Personal vehicle required for site visits.
Nice To Haves
- Experience managing multi-site operations, security, parking enforcement, municipal services, or similar service-based contracts.
- Strong background leading dispersed teams across multiple locations.
- Experience managing client-facing operations and maintaining professional stakeholder relationships.
- Experience overseeing vehicle fleets, maintenance programs, or mobile operations.
Responsibilities
- Lead and support approximately 100 employees across multiple locations.
- Manage site leaders, supervisors, and operational staff.
- Build and maintain strong relationships with client stakeholders and community partners.
- Conduct regular site visits to ensure operational excellence and employee engagement.
- Coordinate recruiting, onboarding, staffing, scheduling, and workforce planning.
- Train personnel on site-specific requirements and operational procedures.
- Respond to incidents, service concerns, and urgent operational matters.
- Oversee fleet operations, including vehicle maintenance, repairs, inspections, and readiness.
- Monitor contract performance and ensure compliance with client expectations.
- Balance competing priorities across multiple locations while maintaining service quality.
Benefits
- Collaborative environment with supportive leadership.
- Opportunity to lead a large, geographically diverse operation and make a measurable impact across multiple client locations and service programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
