Manager, Security Operations
About The Position
The Manager, Security Operations leads a team of Security Consultants and ensures the timely and accurate triage, validation, and resolution of security submissions. The role combines technical expertise in application security, incident response, and vulnerability assessment with people leadership. The manager develops team members, drives operational excellence, improves processes through data and automation, and partners across the organization to deliver strong customer outcomes. The position serves as a technical subject matter expert in at least one security specialty and provides guidance to internal and external stakeholders. It also supports complex escalations and appeals, manages workloads in response to changing business needs, and advises leadership and customers with sound technical judgment and operational insight. Periodic travel is required for business needs, including onsite Bug Bashes, customer-facing engagements, and occasional in-office events.
Requirements
- At least 5 years of experience in Security Operations, Application Security, Incident Response, Vulnerability Management, or a related field.
- Previous experience leading, supervising, or mentoring technical teams.
- Strong understanding of common vulnerability classes, including the OWASP Top 10.
- Experience with incident response, vulnerability triage, and validation.
- Strong analytical, problem-solving, organizational, and decision-making skills.
- Excellent written and verbal communication skills, including the ability to influence technical and non-technical stakeholders.
Nice To Haves
- Ability to manage multiple priorities in a fast-paced environment.
- OSCP or a comparable security certification, or equivalent hands-on offensive security or vulnerability research experience.
- Experience using Python to automate workflows or process operational data.
- Experience using Tableau or similar business intelligence tools to create dashboards and drive data-informed decisions.
- Success implementing operational improvements through metrics, automation, and continuous improvement initiatives.
Responsibilities
- Lead, coach, and develop Security Consultants through regular feedback, career development, and performance management.
- Serve as a subject matter expert in at least one security specialty—web, network, cloud, or mobile—and provide technical guidance to internal and external stakeholders.
- Support complex escalations and appeals across vulnerability submission types, partnering with other business units as needed.
- Measure team performance, identify automation opportunities, and implement process improvements to drive operational excellence.
- Plan, prioritize, and manage team workloads while adapting to changing business needs and customer priorities.
- Mentor team members and contribute to the broader security organization through knowledge sharing and technical leadership.
- Build cross-functional partnerships to improve workflows and deliver high-quality customer outcomes.
- Lead meetings, communicate priorities clearly, and ensure timely execution of action items.
- Advise leadership and customers by providing technical judgment and operational insight.
- Stay current on security standards, emerging threats, and best practices to improve team capabilities.
- Travel periodically for business needs, including onsite Bug Bashes, customer-facing engagements, and in-office events.
Benefits
- May be eligible to participate in a discretionary bonus program or commission plan, subject to program rules and relevant factors.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
