Manager Security Operations

TerraPower•Bellevue, WA

About The Position

The Manager, Enterprise Security Operations is responsible for day-to-day management and execution of TerraPower’s corporate security operations across its facilities. The role supports the implementation and continuous improvement of programs that protect personnel, assets, intellectual property, and operations as the organization scales its advanced nuclear reactor technology development. The manager oversees security operations, vendors, physical security programs, access control, emergency communications, investigations, travel security coordination, and related operational programs. This position leads operational teams and vendors, monitors performance, ensures compliance with established standards and procedures, and serves as an escalation point for security incidents and operational issues. The role manages the 24/7/365 Global Security Operations Center (GSOC), including monitoring of CCTV, access control, alarms, and intrusion detection systems; incident logging, dispatch, escalation, and response; staffing and training; technology performance; service levels; and KPIs. It also manages the enterprise mass notification system and emergency communication procedures, contact databases, configurations, testing, drills, and incident communications. The manager oversees physical security across facilities and construction sites, including access control, perimeter security, patrols, site procedures, contract security personnel, vendor performance, contractor access, badging, and audits. Additional duties include mail screening, executive protection support, security investigations, travel security and traveler response, security awareness training and exercises, and coordination with law enforcement and internal stakeholders. The position leads, coaches, and develops security operations personnel; sets priorities and monitors performance; supports recruiting, onboarding, training, and workforce planning; and provides operational updates, metrics, and recommendations to Security leadership. Travel is required 0–10%.

Requirements

At least 8 years of progressive security, law enforcement, military, intelligence, or related operational experience.
At least 3 years of experience managing security operations, personnel, or security service providers.
Experience supporting corporate security, physical security, access control, or critical infrastructure protection programs.
Experience managing security vendors or contract guard forces.
Experience with security operations centers, access control, CCTV, alarm monitoring, or related security technologies.
Experience responding to security incidents and conducting or supporting investigations.
Strong understanding of security operations, emergency response, and incident management.
Strong operational leadership, decision-making, and problem-solving skills.
Ability to manage personnel, vendors, and competing operational priorities.
Strong crisis management and emergency response capabilities.
Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical audiences and senior leadership.
Ability to collaborate with Security, Facilities, IT, HR, Legal, and other cross-functional teams.
Ability to operate effectively in high-pressure and rapidly changing environments.
Ability to lead with integrity and accountability, exercise sound judgment, set clear expectations, develop team members, and foster ownership and continuous improvement.
Ability to build strong relationships with employees, stakeholders, vendors, and cross-functional teams.
Ability to drive customer-focused outcomes while balancing reliability, security, cost, and business needs.
Ability to safely lift up to 25 pounds.
Ability to perform work involving extended sitting, bending or stooping, grasping or gripping, fine motor control, prolonged repetitive work, visually and audio-focused work, stairs, and typing or keyboard use.

Nice To Haves

Relevant certifications such as ITIL, PMP, Cisco CCNA, CompTIA Network+, Microsoft certifications, or security/access-control certifications.
Experience in a high-growth, technology-intensive, construction, engineering, manufacturing, laboratory, or similar environment.
CIA Directorate of Operations or equivalent intelligence operations background.
Federal, State, or local law enforcement experience.
Experience with nuclear facility security or critical infrastructure protection.
Relationships with the FBI, CISA, DHS, and Fusion Centers.
CPP (Certified Protection Professional) or equivalent certification.
Experience with GSOC technology platforms, including access control, CCTV, and mass notification.

Responsibilities

Manage day-to-day operations and vendor performance for the 24/7/365 Global Security Operations Center.
Oversee monitoring of CCTV, access control, alarms, and intrusion detection systems, and ensure timely incident logging, dispatch, escalation, and response.
Monitor GSOC staffing, training, shift coverage, technology performance, service levels, and KPIs.
Manage enterprise mass notification operations, emergency communication procedures, contact databases, system configurations, testing, drills, and incident communications.
Manage physical security operations across facilities and construction sites, including access control, perimeter security, patrols, site procedures, and operational performance.
Manage contract security personnel and guard force operations, including vendor staffing, training, compliance, service levels, coordination meetings, and business reviews.
Oversee credential-based access control, visitor management, contractor access, badging, and periodic access-control and badge audits.
Coordinate with Federal, State, and local law enforcement on emergency response planning and security matters.
Manage mail screening procedures and reporting, coordinating response to suspicious mail or packages.
Support executive protection operations, including travel, advance work, route surveys, venue security assessments, residential security, and coordination of executive movements.
Manage and conduct assigned security investigations; coordinate with law enforcement and internal stakeholders; preserve evidence; and prepare findings and recommendations.
Manage operational aspects of the Travel Duty of Care program, including traveler tracking, check-in compliance, emergency response, and support for travelers with security or safety concerns.
Support the development and delivery of Travel Threat Assessments.
Coordinate security awareness training, tabletop exercises, emergency drills, and required training for security personnel and relevant employees.
Maintain training records, certifications, and compliance documentation, and identify improvements to security awareness and operational readiness.
Lead, coach, and develop security operations personnel and assigned team members; establish priorities, assign work, and monitor performance.
Foster accountability, professionalism, safety, and continuous improvement, and support recruiting, onboarding, training, and workforce planning.
Provide operational updates, performance metrics, and recommendations to Security leadership.