Security Operations Manager

ARCO Companies•St. Louis, MO

10d

About The Position

The Security Operations Center Manager leads ARCO’s day-to-day security monitoring, detection, and incident response activities. The role manages a team of Cybersecurity Analysts, oversees core security tools, and partners with Infrastructure, Applications, and GRC to maintain a resilient security posture. It combines strategic leadership with hands-on operational work, driving threat mitigation, operational excellence, and continuous improvement. The manager mentors team members in line with senior management’s strategy and applies effective problem-solving and communication skills. The position also supports audits and compliance, security awareness training, change management, project reviews, and technology planning. Travel is up to 10%. The candidate must be a U.S. citizen.

Requirements

7–10 years of cybersecurity operations or engineering experience, including monitoring and incident response.
Experience leading people, developing talent, and managing high-performing teams.
Hands-on experience with core security technologies, including SIEM, IDS/IPS, EDR, SIG, EPM, firewalls, vulnerability management, threat intelligence, and SOAR.
Strong communication skills and the ability to translate technical issues into business risk.
Proven ability to drive measurable improvements in SOC performance.
Strong organizational skills and the ability to prioritize and delegate.
Experience with Azure or AWS environments.
Familiarity with NIST 800-171, CMMC, and NIST CSF frameworks.
Must be a U.S. citizen.

Nice To Haves

CISSP, CISM, SANS/GIAC, CySA+, or similar certification.

Responsibilities

Lead, mentor, and develop Cybersecurity Analysts responsible for monitoring, triage, and incident response.
Oversee daily SOC operations and ensure timely, effective handling of security alerts and requests.
Automate repetitive tasks and implement process improvements to enhance efficiency.
Maintain and update runbooks, SOPs, escalation workflows, and operational playbooks.
Lead security incident investigations, containment, and remediation activities.
Conduct incident response exercises and postmortems, identify root causes, and track improvements.
Monitor emerging threats and assess ARCO’s readiness to defend against them.
Manage and optimize security tooling, including SIEM, IDS/IPS, EDR, SIG, EPM, firewalls, and threat intelligence platforms.
Oversee vulnerability scanning, prioritization, and remediation with Infrastructure partners.
Support patching, hardening, and secure configuration efforts across systems and networks.
Guide engineering, deployment, and documentation of security tools.
Support audits, evidence requests, and compliance requirements in partnership with GRC.
Develop metrics and dashboards to measure organizational risk and SOC performance.
Communicate security risks and incident updates to leadership in business terms.
Ensure security awareness training and phishing simulations are delivered effectively.
Participate in change management, project reviews, and technology planning discussions.
Collaborate with Technology teams to identify security gaps and strengthen the organization’s security posture.

Benefits

Industry-leading performance-based bonus program.
100% company-funded retirement contributions.
Traditional and Roth 401(k).
Tuition reimbursement for associates.
Scholarships for associates’ children, up to $28,000 per child.
One-month paid sabbatical after every five years of employment, plus $5,000 for travel.
One week of paid volunteer leave each year.
100% charitable match.
Medical, dental, and vision insurance coverage.
100% paid 12-week maternity leave.