🎯 Security Operations Manager

Marksman Security LLC•El Segundo, CA

1d•$75,000 - $80,000

About The Position

Marksman Security is hiring a Security Operations Manager in El Segundo, California. The role leads security personnel and field and site supervisors, manages security and administrative platforms, conducts audits and inspections, monitors operations, ensures compliance with contractual Service Level Agreements, delivers quarterly business reviews, and maintains professional relationships with client stakeholders. The ideal candidate is an effective leader and communicator who can stay composed under pressure, manage personnel and conflict, improve team morale and operational efficiency, and build transparent, accountable client partnerships.

Requirements

At least 5 years of experience in security operations management or an equivalent field.
Extensive expertise in incident command and emergency response coordination.
Proven experience managing large security teams and developing subordinate leaders.
An associate or bachelor’s degree in a related field.
An active California BSIS Guard Card.
Proficiency in Microsoft Office 365, access control systems, surveillance technology, and core security platforms.
Exceptional leadership, communication, and interpersonal skills.
Ability to remain decisive and composed in high-stress situations.
Skills in personnel management, conflict resolution, and enhancing team morale.
A strategic focus on operational efficiency and continuous improvement.
Commitment to strong client relationships based on transparency, integrity, and accountability.

Nice To Haves

CPP or PSP certification.

Responsibilities

Direct, mentor, and oversee Security Field Supervisors, Site Supervisors, and security personnel.
Address employee concerns, grievances, and performance issues; implement action plans and develop team members for career advancement.
Manage WinTeam, TrackTik, and eHub, and use Microsoft Office 365 and Google Forms.
Conduct security audits, post inspections, and patrol management, and monitor communications.
Ensure compliance with contractual Service Level Agreements (SLAs).
Deliver quarterly business reviews with detailed operational reporting and performance metrics.
Build and maintain professional partnerships with client stakeholders and security leadership.