Security Officer Front Desk Visitor Reception

Allied Universal•City of Syracuse, NY
•Onsite

About The Position

Allied Universal is hiring a full-time Security Officer for a front desk and visitor reception role at a utilities location in Syracuse, New York. The position involves welcoming visitors, managing site access, monitoring security-related activity, and providing customer service and communication. It is a driving position and requires a valid driver’s license in the state where the job is located. The schedule is Monday through Friday, 6:00 AM to 2:00 PM. The pay rate is $20.39 per hour. The role includes carrying out site-specific security procedures, maintaining visitor records, monitoring security systems, responding to incidents, and helping maintain a professional, service-oriented environment.

Requirements

  • Valid driver’s license in the state where the job is located; required for driving positions.
  • At least 18 years of age for unarmed roles or 21 years of age or older for armed roles.
  • High school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state or local laws and regulations and may be required before employment.

Responsibilities

  • Provide front desk customer service by carrying out security-related procedures, site-specific policies, visitor reception, and emergency response activities when appropriate.
  • Welcome employees, contractors, and visitors; verify access authorization; issue visitor credentials; and maintain accurate visitor logs.
  • Monitor access points, alarms, cameras, and communications systems, and report unusual activity or equipment concerns according to established protocols.
  • Respond calmly to incidents and critical situations, notifying appropriate site contacts and emergency responders as directed.
  • Direct visitors, answer routine inquiries, and support a professional, service-oriented environment at a utilities location.

Benefits

  • Retirement savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance
  • Disability insurance
  • Access to paid training and career growth opportunities
  • Access to technology to view and claim additional shifts
  • Discounts on brands and services through the Perks Program
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