Security Officer - Incident Response & Dispatch

Barbier Security Group•Oakland, CA

9h•Onsite

About The Position

Barbier Security Group is hiring Security Officers to cover Incident Response and Dispatch at a private university in Oakland. The roles support a secure campus environment through proactive security measures, effective communication, de-escalation, crisis management, and rapid incident response. Incident Response Officers document routine and unusual events on or near the facilities, maintain expert knowledge of campus rules, and interact professionally with faculty, staff, students, and visitors. The position requires at least one year of relevant experience, a current California Guard Card, a high school diploma or equivalent, and the ability to meet the stated physical requirements. The full-time graveyard schedule is Friday through Tuesday. The hourly rate is $29.50 for Incident Response and $27.50 for Dispatch.

Requirements

Must be at least 18 years old and eligible to work in the United States.
High school diploma or equivalent required.
Current California Guard Card License required.
Valid driver's license and a clean driving record for three years required.
Reliable transportation required.
Proficient in basic computer and smartphone use.
Able to speak, read, and write English to prepare accurate reports.
At least one year of experience in security, mobile patrol, or event staff roles.
Strong listening skills, patience, and compassion, especially when interacting with people experiencing emotional or psychological challenges.
Able to remain calm in crisis situations, think critically, de-escalate conflicts, and communicate effectively.
Able to work independently with minimal supervision.
Able to understand emergency response procedures and protocols.
Must pass a background check and drug screening.
Able to stand, walk, or sit for extended periods, including traversing outdoor areas with uneven surfaces.
Able to climb stairs regularly and navigate multi-level buildings.
Able to lift and carry up to 50 pounds.
Able to work outdoors in hot, cold, rainy, or windy weather.
Able to handle and operate security equipment, including radios, keys, and locks.
Able to sprint short distances when needed to respond to emergencies or incidents.
Able to work long hours while remaining alert and focused.
Able to kneel, crouch, and bend as needed.
Strong vision and hearing to observe surroundings, monitor security systems, and detect alarms or sounds of distress.
Maintain a positive, professional demeanor in compliance with applicable laws, regulations, company policies, and confidentiality standards.
Comply with company and client policies and procedures and remain open to performance improvement.

Nice To Haves

Additional language skills are a plus.

Responsibilities

Conduct regular patrols of assigned areas, including multi-level buildings and outdoor spaces.
Respond promptly to emergencies and incidents, using security equipment such as radios, keys, and locks.
Monitor surroundings, identify potential security threats, and detect alarms or sounds of distress.
De-escalate stressful or potentially volatile situations with professionalism, patience, and effective communication.
Maintain alertness and focus throughout long shifts.
Assist with evacuations and other emergency responses, including supporting individuals in need.
Keep accurate activity logs of patrols, incidents, and observations, and prepare clear, detailed incident reports.
Maintain a professional demeanor and represent the company and clients with integrity and respect.
Follow legal standards, company policies, client-specific protocols, and confidentiality standards.
Maintain grooming and uniform standards and communicate respectfully with the public, clients, and team members.
Perform other related duties as assigned.