Security Officer Hospital Incident Response

Allied Universal•Highland Heights, OH

About The Position

As a Security Officer Hospital Incident Response in Cleveland, Ohio, you will serve and safeguard clients in a healthcare setting. In this unarmed patrol role, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for patients, visitors, and staff. You will provide customer service and communication while responding to routine concerns and critical situations. The position is part-time and pays $16.00 per hour. The listed schedule is Tuesday and Wednesday, 10:00 PM–6:00 AM.

Requirements

  • Must meet hospital vaccination requirements.
  • Must be able to restrain individuals.
  • Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements may apply under state and/or local laws and regulations.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • CPR certification is preferred.

Responsibilities

  • Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities in a healthcare location.
  • Respond calmly and professionally to incidents, medical emergencies, disturbances, and other critical situations, following established protocols and contacting appropriate personnel.
  • Conduct regular and random unarmed patrols of assigned buildings, parking areas, entrances, and perimeter areas to deter unauthorized activity and identify security-related concerns.
  • Monitor access points and visitor activity, assist with directions and escorts as assigned, and report unusual conditions or policy concerns to Allied Universal supervision and/or site leadership.
  • Document incidents, observations, and patrol activities accurately and promptly, and maintain a professional presence when interacting with diverse populations.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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