Security Officer - Incident Response & Dispatch

Barbier Security Group•Oakland, CA

15h•$28 - $30•Onsite

About The Position

Barbier Security Group (BSG), a family-owned security company serving the San Francisco Bay Area, is seeking Security Officers for a prestigious private university in Oakland. Officers will cover Incident Response and Dispatch, supporting a secure campus through proactive security, effective communication, de-escalation, and crisis management. Incident Response Officers document routine and unusual events occurring on or near the facilities, maintain knowledge of campus rules, and interact professionally with faculty, staff, students, and visitors. The position is full-time, grave shift, Friday through Tuesday. The listed hourly rates are $29.50 for Incident Response and $27.50 for Dispatch.

Requirements

Must be at least 18 years old and eligible to work in the United States.
High school diploma or equivalent required.
Current California Guard Card License.
Valid driver's license and a clean driving record for three years; reliable transportation is necessary.
Proficiency in basic computer and smartphone use.
Ability to speak, read, and write in English to prepare accurate reports.
Strong listening skills, patience, and compassion when interacting with community members experiencing emotional or psychological challenges.
Ability to remain calm in crises, think critically, de-escalate conflicts, and communicate effectively.
Maintain a positive, professional demeanor and comply with laws, regulations, company policies, confidentiality standards, and client procedures.
Understanding of emergency response procedures and protocols.
At least one year of experience in security, mobile patrol, or event staff roles.
Ability to work independently with minimal supervision.
Successfully pass a background check and drug screening.
Meet the stated physical requirements, including prolonged standing, walking or sitting; climbing stairs; lifting and carrying up to 50 pounds; working outdoors in varied weather; operating security equipment; sprinting short distances when needed; kneeling, crouching, and bending; and having strong vision and hearing.

Nice To Haves

Additional language skills are a plus.

Responsibilities

Perform regular patrols of assigned areas, including multi-level buildings and outdoor spaces.
Respond quickly to emergencies and incidents, using security equipment such as radios, keys, and locks.
Monitor surroundings for potential threats, alarms, and signs of distress.
De-escalate stressful or potentially volatile situations professionally and patiently.
Maintain focus and alertness throughout long shifts.
Assist with evacuations and other emergency responses.
Keep accurate activity logs and prepare clear, detailed incident reports.
Represent the company and clients professionally, follow legal standards and company and client protocols, and maintain grooming and uniform standards.
Communicate respectfully with the public, clients, and team members.
Perform other related duties as assigned.