4211 - Security Officer L1

NTT Global Data Centers • Sacramento, CA

3d • Onsite

About The Position

The Security Officer Level 1 performs administrative and operational duties for a site security team under the direction of the Security Supervisor. Working closely with the Data Center Operations Team, the officer helps ensure security measures are in place and functioning properly. This experienced, client-facing role protects personnel and company property through access control, CCTV monitoring, patrols, incident response, and written reporting. The officer also collaborates with other departments to support efficient data center operations, including Shipping and Receiving, and follows security procedures established by the Security Management team.

The position is on-site in a data center environment, including its perimeter and grounds. It involves exposure to varying temperatures, loud noises, weather, and potentially unpleasant fumes or odors. The officer must wear the required security uniform and personal protective equipment, participate in the BYOD program, and be able to respond to emergencies. The schedule is night shift, Sunday through Thursday, with possible work outside normal business hours, including weekends, late nights, holidays, and on-call duties.

Requirements

• High school diploma or GED.
• At least one year in a security role, or an equivalent combination of education and professional background.
• Experience with standard security-team methods, practices, tools, and equipment.
• Strong observation and surveillance skills, including the ability to detect and respond to security threats.
• Knowledge of occupational hazards and safety rules; ability to remain calm in an emergency.
• Excellent customer service in a client-facing environment.
• Clear and concise verbal and written communication with clients, vendors, and coworkers.
• Ability to work in a rigorous, process-driven team environment; follow instructions and security procedures; and work effectively as part of a team.
• Ability to analyze and solve problems logically, multitask, and stay organized.
• Ability to work a flexible schedule as required.
• Prior experience administering and operating access control systems, digital-recording CCTV systems, photo ID systems, and Microsoft Office applications.
• Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.
• Must possess active certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO), as mandated by state regulations, or obtain them within six months of commencing employment and maintain them throughout employment.
• Ability to walk, stand, and bend primarily, and to bend, reach, and stand for extended periods; some sitting is required.
• Ability to hear, speak, use a telephone and walkie-talkie, and communicate effectively using verbal, visual, and listening skills.
• Ability to perform close visual work on a computer terminal and use a keyboard, mouse, and other technical instruments.
• Ability to lift and carry objects weighing up to 50 pounds and climb stairs and ladders.
• Must work on-site; no telecommuting.
• Must follow position-specific PPE guidelines and wear the NTT security uniform while adhering to NTT's dress code and personal standards.
• Must be comfortable working in a highly critical, confidential, fast-paced environment with shifting priorities and responding to data center emergencies.
• Must be willing to work outside normal business hours, including weekends, late nights, and holidays, and participate in the on-call protocol.
• Must participate in some capacity in the BYOD program and use a cellular-connected smart mobile device capable of downloading active applications.
• Valid driver's license required to support tasks in nearby buildings and use company vehicles.
• Must pass a background check and drug test.
• Must possess or become forklift certified; NTT provides initial and ongoing certification training.

Nice To Haves

• Additional education or training in security-related fields.
• Prior experience in a data center or similar environment.
• CPR/First Aid certification, or willingness to obtain it while working for NTT.

Responsibilities

• Verify employees, clients, vendors, and visitors on company property have proper company-issued identification.
• Patrol assigned posts on foot, maintain visibility, and observe unusual activity.
• Help provide clients, associates, and NTT Data Center personnel with a safe and professional work environment.
• Monitor and maintain security technologies, including CCTV and access control systems.
• Investigate, address, and report security, maintenance, and safety conditions.
• Complete concise and accurate administrative documentation, including Shift Activity Reports, Incident Reports, and Shift Passdown Logs.
• Follow NTT Data policies, security procedure manuals, and company policies.
• Assist personnel with security-related requests and guide them on security processes and protocols.
• Complete assigned access control, combustible, and badge discrepancy audits.
• Assist with Shipping and Receiving, including accepting, logging, and tracking shipments when the primary Shipping and Receiving Officer is unavailable.
• Respond to site emergencies and coordinate with local emergency services.
• Investigate and report fires, evacuations, hazardous situations, and other facility-related events.
• Thoroughly investigate security-related accidents and incidents, including interviewing witnesses and victims and addressing complaints.
• Maintain regular and predictable attendance and perform other job-related duties as assigned.

Benefits

• Annual bonus for regular full-time employees, with payout dependent on individual and company performance.
• Paid time off.
• Medical, dental, and vision benefits.
• Life and supplemental insurance.
• Short-term and long-term disability coverage.
• Flexible spending account.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED