4218 - Security Officer L1

NTT Global Data Centers • Sacramento, CA

4d • $20 - $29 • Onsite

About The Position

The Security Officer L1 performs administrative and operational duties for a site security team under the direction of the Security Supervisor. The role works closely with Data Center Operations (DCOPS) to ensure security measures are in place and functioning properly. As an experienced, client-facing security officer, the incumbent protects personnel and company property, manages access control, monitors CCTV systems, responds to incidents, and completes written reports. The role also collaborates with other departments, including Shipping and Receiving, and enforces security procedures set by the Security Management team.

This is an on-site role in a data center environment, including its outside perimeter and grounds. The scheduled shift is Tuesday through Saturday. The officer may also be required to work outside normal business hours, including weekends, late nights, and holidays, and participate in on-call protocol. The role requires the use of a smart mobile device as part of the BYOD program, and employees must follow applicable PPE and uniform requirements.

Requirements

• High school diploma or GED.
• At least one year in a security role, or an equivalent combination of education and professional background.
• Active Certified Security Guard (CSG) or Certified Protection Officer (CPO) certification as mandated by state regulations; certification must be obtained within six months of commencing employment and maintained throughout employment.
• Experience with standard methods, practices, tools, and equipment used by a security team.
• Strong observation and surveillance skills and the ability to detect and respond effectively to security threats.
• Knowledge of occupational hazards and safety rules.
• Ability to remain calm during emergencies.
• Excellent client-facing customer service skills.
• Clear and concise written and verbal communication with clients, vendors, and coworkers.
• Ability to work in a rigorous, process-driven team environment, follow instructions, and adhere to security procedures.
• Ability to analyze and solve problems logically, multitask, and stay organized.
• Ability to work a flexible schedule as required and be a strong team player.
• Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.
• Ability to pass a background check and drug test.
• Valid driver's license; employees may support nearby buildings and use company vehicles.
• Ability to use a smart mobile device with cellular connectivity capable of downloading active applications for the BYOD program.
• Ability to hear, speak, and use a telephone and walkie-talkie; communicate effectively using verbal, visual, and listening skills.
• Ability to perform close visual work on a computer terminal and use a keyboard, mouse, and other technical instruments.
• Ability to lift and carry objects weighing up to 50 pounds and climb stairs and ladders.

Nice To Haves

• Additional education or training in security-related fields.
• Prior experience in a data center or similar environment.
• Prior experience administering and operating access control systems, CCTV systems with digital recording, photo ID systems, and Microsoft Office applications.
• CPR/First Aid certification; it may also be obtained while working for NTT.
• Forklift certification; NTT provides initial and ongoing certification training.

Responsibilities

• Verify that employees, clients, vendors, and visitors on company property have proper company-issued identification.
• Patrol assigned posts on foot, maintain visibility, and observe for unusual activity.
• Help provide clients, associates, and NTT personnel with a safe and professional work environment.
• Monitor and maintain security technologies, including CCTV and access control systems.
• Investigate, address, and report security, maintenance, and safety conditions.
• Complete concise, thorough daily documentation, including Shift Activity Reports, Incident Reports, and Shift Passdown Logs.
• Follow NTT policies and security procedure manuals, as well as Company policies.
• Assist personnel with security-related requests and guide them on security processes and protocols.
• Complete assignments such as access control, combustible, and badge discrepancy audits as directed.
• Assist with Shipping and Receiving, including accepting, logging, and tracking shipments when the primary S&R Officer is unavailable.
• Respond to site emergencies and coordinate with local emergency services.
• Investigate and report fires, evacuations, hazardous situations, and other facility-related events.
• Thoroughly investigate security-related accidents and incidents, including interviewing witnesses, complainants, and victims.
• Maintain regular and predictable attendance.
• Perform other job-related duties as assigned.

Benefits

• Annual bonus for regular full-time employees, with payout dependent on individual and company performance.
• Paid time off.
• Medical, dental, and vision benefits.
• Life and supplemental insurance.
• Short-term and long-term disability.
• Flexible spending account.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED