Security Officer L1 - 4187

NTT Global Data Centers•Hillsboro, OR
•Onsite

About The Position

Under the direction of the Security Supervisor, the Security Officer L1 performs administrative and operational duties for a site security team and works closely with the Data Center Operations Team (DCOPS) to ensure security measures are in place and functioning properly. This experienced, client-facing role protects personnel and company property by managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. The officer collaborates with other departments, including Shipping & Receiving, and enforces security procedures based on policies established by the Security Management team. The position is based in a data center and requires on-site work. The officer must be willing to work outside normal business hours, including weekends, late nights, and holidays, and participate in on-call protocols. Duties include responding to emergencies, coordinating with local emergency services, and supporting assignments at nearby buildings using company vehicles. Employees must follow applicable PPE guidelines and wear the NTT security uniform. The role requires participation in the BYOD program using a compatible smart mobile device. Candidates must pass a background check and drug test, have a valid driver's license, and possess or obtain forklift certification; NTT provides initial and ongoing forklift certification training. The US base salary range is $20.19 to $28.85. Regular full-time employees are eligible for an annual bonus based on individual and company performance. The company also offers paid time off, medical, dental, and vision benefits, life and supplemental insurance, short- and long-term disability, a flexible spending account, and a 401(k) retirement plan.

Requirements

  • High school diploma or GED.
  • At least one year in a security role, or an equivalent combination of education and professional background.
  • Experience with standard security-team methods, practices, tools, and equipment.
  • Strong observation and surveillance skills, including the ability to detect and respond effectively to security threats.
  • Knowledge of occupational hazards and safety rules.
  • Ability to remain calm in emergencies.
  • Excellent customer service skills in a client-facing environment.
  • Clear and concise written and verbal communication skills with clients, vendors, and coworkers.
  • Ability to work in a rigorous, process-driven team environment, follow instructions, and adhere to security procedures.
  • Ability to analyze and solve problems logically, multitask, and stay organized.
  • Ability to work a flexible schedule as required and be a strong team player.
  • Prior experience administering and operating access control systems, CCTV systems with digital recording, photo ID systems, and Microsoft Office applications.
  • Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.
  • Must possess active certification such as Certified Security Guard (CSG) or Certified Protection Officer (CPO), as mandated by state regulations, or obtain it within six months of starting employment and maintain it throughout employment.
  • Ability to walk, stand, bend, and reach for extended periods; sit as needed; and climb stairs and ladders.
  • Ability to hear, speak, use a telephone and walkie-talkie, and communicate effectively using verbal, visual, and listening skills.
  • Ability to perform close visual work at a computer terminal and use a keyboard, mouse, and other technical instruments.
  • Ability to lift and carry objects weighing up to 50 pounds.
  • Must work on-site; telecommuting is not available.
  • Must follow PPE guidelines, wear the NTT security uniform, and comply with NTT’s dress code and personal standards.
  • Must be comfortable in a highly critical, confidential, fast-paced environment with shifting priorities and able to respond to data center emergencies.
  • Must be willing to work outside normal business hours, including weekends, late nights, and holidays, and participate in on-call protocol.
  • Must participate in some capacity in the BYOD program and use a cellular-connected smart mobile device capable of downloading active applications.
  • Valid driver's license required to support nearby buildings and use company vehicles.
  • Must pass a background check and drug test.
  • Must possess or become forklift certified; NTT provides initial and ongoing certification training.

Nice To Haves

  • Additional education or training in security-related fields.
  • Prior experience in a data center or similar environment.
  • CPR/First Aid certification; may also be obtained while working for NTT.

Responsibilities

  • Ensure employees, clients, vendors, and visitors on company property have proper company-issued identification.
  • Patrol assigned posts on foot, maintain visibility, and observe possible unusual activity.
  • Help provide clients, their associates, and NTT Data Center personnel with a safe and professional work environment.
  • Monitor and maintain security technologies, including CCTV and access control systems.
  • Investigate, address, and report security, maintenance, and safety conditions.
  • Complete concise and accurate daily documentation, including Shift Activity Reports, Incident Reports, and Shift Passdown Logs.
  • Follow NTT Data policies, security procedure manuals, and company policies.
  • Assist personnel with security-related requests and guide them on security processes and protocols.
  • Complete access control, combustible, and badge discrepancy audits as assigned by supervisory or management staff.
  • Assist with Shipping and Receiving, including accepting, logging, and tracking shipments when the primary S&R Officer is unavailable.
  • Respond to site emergencies and coordinate with local emergency services.
  • Investigate and report fires, evacuations, hazardous situations, and other facility-related events.
  • Thoroughly investigate security-related accidents and incidents, including interviewing witnesses, complainants, and victims.
  • Maintain regular and predictable attendance and perform other job-related duties as assigned.

Benefits

  • Annual bonus for regular full-time employees, dependent on individual and company performance.
  • Paid time off.
  • Medical, dental, and vision benefits.
  • Life and supplemental insurance.
  • Short-term and long-term disability.
  • Flexible spending account.
  • 401(k) retirement plan.
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