Security Officer L1 - 4187

NTT Global Data Centers•Hillsboro, OR
•$20 - $29

About The Position

The Security Officer L1 performs administrative and operational duties for a site security team under the direction of the Security Supervisor. The role works closely with the Data Center Operations Team to ensure security measures are in place and functioning properly. This experienced, client-facing position helps protect personnel and company property by managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. The officer collaborates with other departments, including Shipping & Receiving, and enforces security procedures based on policies established by the Security Management team. The position is based in a data center environment, including its exterior perimeter and grounds. It is described as requiring on-site work, though the posting also contains a statement identifying it as a remote position. The role may involve exposure to weather, fumes and odors, varying temperatures, and loud noises. Employees must follow PPE requirements, wear the company security uniform, and be prepared to respond to emergencies. The schedule may include work outside normal business hours, weekends, late nights, holidays, and on-call duties. The position requires a high school diploma or GED and at least one year in a security role, or an equivalent combination of education and professional background. Active state-mandated certification such as Certified Security Guard or Certified Protection Officer must be obtained within six months of starting and maintained throughout employment. A valid driver's license is required, and the employee must possess or become forklift certified; NTT provides certification training. The listed base salary range is $20.19 to $28.85. Regular full-time employees are eligible for an annual bonus dependent on individual and company performance. Benefits include paid time off, medical, dental and vision benefits, life and supplemental insurance, short- and long-term disability, a flexible spending account, and a 401(k) retirement plan.

Requirements

  • High school diploma or GED.
  • At least one year in a security role, or an equivalent combination of education and professional background.
  • Active certification such as Certified Security Guard (CSG) or Certified Protection Officer (CPO), as mandated by state regulations; certification must be obtained within six months of starting employment and maintained throughout employment.
  • Experience with standard security-team methods, practices, tools, and equipment.
  • Strong observation and surveillance skills and the ability to detect and respond to security threats.
  • Knowledge of occupational hazards and safety rules; ability to remain calm in emergencies.
  • Excellent client-facing customer service skills.
  • Clear and concise written and verbal communication skills with clients, vendors, and coworkers.
  • Ability to work in a rigorous, process-driven team environment, follow instructions, and adhere to security procedures.
  • Ability to analyze and solve problems logically, multitask, and stay organized.
  • Ability to work a flexible schedule as required and work effectively as part of a team.
  • Demonstrated integrity, honesty, and reliability in security responsibilities.
  • Physical ability to walk, stand, bend, reach, and sit as required, including standing for extended periods.
  • Ability to hear, speak, and use a telephone and walkie-talkie, and to communicate through verbal, visual, and listening skills.
  • Close visual work on a computer terminal and dexterity to operate a keyboard, mouse, and other technical instruments.
  • Ability to lift and carry objects weighing up to 50 pounds and climb stairs and ladders.
  • Ability and willingness to work on-site and follow position-specific PPE requirements, wear the NTT security uniform, and adhere to the dress code and personal standards.
  • Comfort working in a highly critical, confidential, fast-paced environment with shifting priorities and responding to data center emergencies.
  • Willingness to work outside normal business hours, including weekends, late nights, and holidays, and participate in on-call protocol.
  • Participation in some capacity in the BYOD program using a cellular-connected smart mobile device capable of downloading active applications.
  • Valid driver's license; employees may need to support nearby buildings and use company vehicles.
  • Ability to pass a background check and drug test.
  • Must possess or become forklift certified; NTT provides initial and ongoing certification training.

Nice To Haves

  • Additional education or training in security-related fields.
  • Prior experience in a data center or similar environment.
  • Prior experience administering and operating access control systems, CCTV systems with digital recording, photo ID systems, and Microsoft Office applications.
  • CPR/First Aid certification; it may also be obtained while working for NTT.

Responsibilities

  • Ensure employees, clients, vendors, and visitors on company property have proper company-issued identification.
  • Patrol assigned posts on foot, maintain visibility, and observe for unusual activity.
  • Help provide clients, associates, and NTT personnel with a safe and professional work environment.
  • Monitor and maintain security technologies, including CCTV and access control systems.
  • Investigate, address, and report security, maintenance, and safety conditions.
  • Complete concise and accurate daily documentation, including shift activity reports, incident reports, and shift passdown logs.
  • Follow NTT policies and security procedure manuals, as well as other company policies.
  • Assist personnel with security-related requests.
  • Complete assigned access control, combustible, and badge discrepancy audits.
  • Assist with Shipping & Receiving, including accepting, logging, and tracking shipments when the primary S&R Officer is unavailable.
  • Respond to site emergencies and coordinate with local emergency services.
  • Investigate and report fires, evacuations, hazardous situations, and other facility-related events.
  • Investigate security-related accidents and incidents, including interviewing witnesses, complainants, and victims.
  • Guide personnel on security processes and protocols to support compliance.
  • Maintain regular and predictable attendance.
  • Perform other job-related duties as assigned.

Benefits

  • Annual bonus for regular full-time employees, dependent on individual and company performance.
  • Paid time off.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Life and supplemental insurance.
  • Short-term and long-term disability.
  • Flexible spending account.
  • 401(k) retirement plan.
  • Monthly stipend stated for expenses associated with remote work and use of a personal mobile device, if applicable.
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