4271 - Security Officer L1

NTT Global Data Centers • Gainesville, VA

3d • $20 - $29 • Onsite

About The Position

The Security Officer L1 performs administrative and operational duties for a site security team under the direction of the Security Supervisor. Working closely with the Data Center Operations Team, the officer helps ensure that security measures are in place and functioning properly. This experienced, client-facing role protects personnel and company property by managing access control, monitoring CCTV, responding to incidents, preparing written reports, and enforcing security procedures established by Security Management. The officer also collaborates with other departments, including Shipping and Receiving, to support efficient data center operations.

The position is based in a data center and requires on-site work. Duties include foot patrols, maintaining identification and access controls, operating security technologies, completing audits and administrative records, investigating incidents, and responding to emergencies. The role requires a flexible schedule, including work outside normal business hours, weekends, late nights, and holidays, as well as participation in an on-call protocol.

The role requires a high school diploma or GED and at least one year of security experience, or an equivalent combination of education and professional background. Employees must obtain and maintain state-mandated active security certification within six months of starting. A valid driver's license is required, and the officer must possess or obtain forklift certification; NTT provides initial and ongoing training.

Requirements

• High school diploma or GED.
• At least one year in a security role, or an equivalent combination of education and professional background.
• Active certification such as Certified Security Guard (CSG) or Certified Protection Officer (CPO), as mandated by state regulations; certification must be obtained within six months of commencing employment and maintained throughout employment.
• Experience with standard security-team methods, practices, tools, and equipment.
• Strong observation and surveillance skills and ability to detect and respond effectively to security threats.
• Knowledge of occupational hazards and safety rules.
• Ability to remain calm in an emergency.
• Excellent client-facing customer service and clear, concise written and verbal communication with clients, vendors, and coworkers.
• Ability to work in a rigorous, process-driven team environment, follow instructions, and adhere to security procedures.
• Ability to analyze and solve problems logically, multitask, and stay organized.
• Ability to work a flexible schedule as required and be a strong team player.
• Demonstrated integrity, honesty, and reliability in security responsibilities.
• Valid driver's license; employees may need to support nearby buildings and use company vehicles.
• Ability to possess or obtain forklift certification; NTT provides initial and ongoing certification training.
• Ability to pass a background check and drug test.
• Ability to work on-site, follow applicable PPE guidelines, wear the NTT security uniform, and adhere to the company dress code and personal standards.
• Willingness to work outside normal business hours, including weekends, late nights, and holidays, and participate in an on-call protocol.
• Participation in some capacity in the BYOD program, using a cellular-connected smart mobile device capable of downloading active applications.
• Ability to respond to data center emergencies.
• Ability to walk, stand, bend, reach, and sit as needed, including standing for extended periods.
• Ability to hear, speak, and use a telephone and walkie-talkie, and communicate effectively using verbal, visual, and listening skills.
• Ability to perform close visual work on a computer terminal and operate a computer keyboard, mouse, and other technical instruments.
• Ability to lift and carry objects weighing up to 50 pounds and climb stairs and ladders.
• Ability to work in a data center and outside perimeter, with exposure to all types of weather, unpleasant fumes and odors, varying temperatures, and loud noises.
• Ability to use a workstation or computer extensively each day.
• Comfort working in a highly critical, highly confidential, fast-paced environment with shifting priorities.

Nice To Haves

• Additional education or training in security-related fields.
• Prior experience in a data center or similar environment.
• Prior experience administering and operating access control systems, CCTV systems with digital recording, photo ID systems, and Microsoft Office applications.
• CPR/First Aid certification; it may also be obtained while working for NTT.

Responsibilities

• Ensure employees, clients, vendors, and visitors on company property have proper company-issued identification.
• Patrol assigned posts on foot, maintain visibility, and observe possible unusual activity.
• Help provide clients, associates, and NTT Data Center personnel with a safe and professional work environment.
• Monitor and maintain security technologies, including CCTV and access control systems.
• Investigate, address, and report security, maintenance, and safety conditions.
• Complete concise and accurate daily documentation, including Shift Activity Reports, Incident Reports, and Shift Passdown Logs.
• Follow NTT Data policies, security procedure manuals, and company policies.
• Assist personnel with security-related requests and guide them on security processes and protocols.
• Complete assigned access control, combustible, and badge discrepancy audits.
• Assist with Shipping and Receiving, including accepting, logging, and tracking shipments when the primary S&R Officer is unavailable.
• Respond to site emergencies and coordinate with local emergency services.
• Investigate and report fires, evacuations, hazardous situations, and other facility-related events.
• Investigate security-related accidents and incidents, including interviewing witnesses, complainants, and victims.
• Maintain regular and predictable attendance and perform other job-related duties as assigned.

Benefits

• Annual bonus for regular full-time employees, with payout dependent on individual and company performance.
• Paid time off.
• Medical insurance.
• Dental insurance.
• Vision benefits.
• Life and supplemental insurance.
• Short-term and long-term disability.
• Flexible spending account.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED