4218 - Security Officer L1

NTT Global Data Centers • Sacramento, CA

3d • Onsite

About The Position

The Security Officer L1 performs administrative and operational duties for a site security team under the direction of the Security Supervisor. The role works closely with the Data Center Operations Team to ensure security measures are in place and functioning properly. It is a client-facing position requiring clear, concise communication and attention to detail to protect personnel, customers, company property, and data center infrastructure. Responsibilities include access control, CCTV monitoring, incident response, written reporting, and collaboration with other departments, including Shipping & Receiving. The position enforces security procedures based on policies established by the Security Management team.

The schedule is swing shift, Tuesday through Saturday. The position is on-site in a data center environment and may involve work outside normal business hours, including weekends, late nights, and holidays, as well as participation in an on-call protocol. The role requires responding to emergencies, wearing required PPE and an NTT security uniform, participating in the BYOD program, and supporting tasks at nearby buildings using company vehicles. Candidates must pass a background check and drug test and possess a valid driver’s license. Employees must possess or become forklift certified; NTT provides initial and ongoing certification training. Active state-mandated security certification, such as CSG or CPO, must be obtained within six months of starting and maintained throughout employment.

The role requires substantial walking and standing, sometimes for extended periods, and may involve bending, reaching, sitting, climbing stairs and ladders, and lifting and carrying objects weighing up to 50 pounds. Work takes place in varying temperatures, loud conditions, and all types of weather, with possible exposure to unpleasant fumes and odors and extensive daily computer use.

Requirements

• High school diploma or GED.
• At least one year in a security role, or an equivalent combination of education and professional background.
• Prior experience administering and operating access control systems, CCTV systems with digital recording, and photo ID systems.
• Experience using Microsoft Office applications.
• Active state-mandated certification such as Certified Security Guard (CSG) or Certified Protection Officer (CPO), to be obtained within six months of commencing employment and maintained throughout employment.
• Valid driver’s license; the role includes supporting nearby buildings and using company vehicles.
• Must pass a background check and drug test.
• Must possess or become forklift certified; NTT provides initial and ongoing certification training.
• Strong observation and surveillance skills and ability to detect and respond to security threats.
• Knowledge of standard methods, practices, tools, and equipment used by a security team, as well as occupational hazards and safety rules.
• Ability to remain calm in emergencies and operate in a rigorous, process-driven team environment.
• Excellent client-facing customer service and clear, concise written and verbal communication skills.
• Ability to analyze and solve problems logically, multitask, stay organized, follow instructions, adhere to security procedures, and work effectively as a team player.
• Ability to work a flexible schedule as required.
• Ability to hear, speak, and use a telephone and walkie-talkie; communicate effectively using verbal, visual, and listening skills; and perform close visual work on a computer terminal.
• Dexterity to operate a computer keyboard, mouse, and other technical instruments.
• Ability to walk, stand, and bend, including standing for extended periods; reach; climb stairs and ladders; and lift and carry up to 50 pounds.
• Must work on-site with no telecommuting, follow position-specific PPE guidelines, wear the NTT security uniform, and comply with NTT’s dress code and personal standards.
• Must be comfortable in a highly critical, confidential, fast-paced environment with shifting priorities and able to respond to data center emergencies.
• Must be willing to work outside normal business hours, including weekends, late nights, and holidays, and participate in an on-call protocol.
• Must participate in some capacity in the BYOD program using a cellular-connected smart mobile device capable of downloading active applications.

Nice To Haves

• Additional education or training in security-related fields.
• Prior experience in a data center or similar environment.
• CPR/First Aid certification, or ability to obtain it while working for NTT.

Responsibilities

• Verify that employees, clients, vendors, and visitors on company property have proper company-issued identification.
• Patrol assigned posts on foot, maintain visibility, and observe unusual activity.
• Help provide clients, their associates, and NTT personnel with a safe and professional work environment.
• Monitor and maintain security technologies, including CCTV and access control systems.
• Investigate, address, and report security, maintenance, and safety conditions.
• Complete concise and accurate daily documentation, including Shift Activity Reports, Incident Reports, and Shift Passdown Logs.
• Follow NTT Data policies, security procedure manuals, and company policies.
• Assist personnel with security-related requests and guide them on security processes and protocols.
• Complete access control, combustible, and badge discrepancy audits as directed by supervisory or management staff.
• Assist with Shipping & Receiving, including accepting, logging, and tracking shipments when the primary S&R Officer is unavailable.
• Respond to site emergencies and coordinate with local emergency services.
• Investigate and report fires, evacuations, hazardous situations, and other facility-related events.
• Thoroughly investigate security-related accidents and incidents, including interviewing witnesses and addressing complaints and victims.
• Maintain regular and predictable attendance and perform other job-related duties as assigned.

Benefits

• Annual bonus for regular full-time employees, dependent on individual and company performance.
• Paid time off.
• Medical insurance.
• Dental insurance.
• Vision benefits.
• Life and supplemental insurance.
• Short-term and long-term disability coverage.
• Flexible spending account.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED