Security Officer - Downtown High Rise

Titan Security Group•Chicago, IL
•Onsite

About The Position

Titan Security is hiring a Security Officer for a downtown high-rise. The role supports a safe and welcoming property by providing customer service, managing access, maintaining front-desk records, monitoring cameras, conducting patrols, and responding to incidents. Officers may also perform other duties as assigned.

Requirements

  • Must be at least 18 years of age.
  • Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel, or restaurant position.
  • Must be comfortable around dogs, cats, and other pets or animals.
  • High school diploma or GED.
  • Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state-accredited training requirements.
  • Able to pass a pre-employment drug screen and criminal background check.
  • Able to read, write, speak, and understand English.
  • Able to meet the physical essential functions of the job, which can include lifting 50+ pounds, completing foot patrols, walking up and down stairs, and working in inclement weather.

Nice To Haves

  • Bilingual ability is considered a plus.
  • Evening, overnight, and weekend availability is required.

Responsibilities

  • Provide customer service to people encountered while on duty, including directions and general business information.
  • Maintain clear, accurate front-desk administrative logs concerning people and property, including packages.
  • Control access for tenants, visitors, and vendors as required.
  • Monitor security cameras and conduct patrols to guard against theft and maintain a safe environment.
  • Respond to property incidents, including emergencies, and record incident information for building and Titan Security management.
  • Perform other duties as assigned.

Benefits

  • Paid time off and paid holidays.
  • Medical and dental insurance.
  • Opportunities for career growth and promotion.
  • Skills-enhancing training.
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