Security Officer Full Time Guest Arrival Coordinator

Allied Universal•Burbank, CA

About The Position

As a Security Officer and Guest Arrival Coordinator at a commercial real estate location in Burbank, California, you will create a welcoming first impression while supporting access control, visitor management, and security-related communications. You will help maintain a professional environment, respond to inquiries, and report concerns with integrity and care. The role serves and safeguards clients in industries including commercial real estate. This is a full-time position scheduled for overnight hours on Monday, Tuesday, Saturday, and Sunday, from 12:00 AM to 8:00 AM. The pay rate is $19.65 per hour.

Requirements

Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
A valid driver's license is required for driving positions only.

Nice To Haves

Customer service experience.
Comfort using a computer or tablet.
Experience with access control and badge processing.
Experience with alarm panels.
A Security Professional Guard Card.

Responsibilities

Provide customer service to tenants, visitors, vendors, and property management personnel by following security-related procedures and site-specific policies, and performing emergency response activities when appropriate.
Monitor access to the location, greet and direct visitors, verify credentials as required, and maintain visitor records according to site procedures.
Respond calmly and with a problem-solving approach to incidents, tenant concerns, and critical situations; notify appropriate personnel or emergency responders as directed.
Monitor front desk communications, cameras, alarms, and other assigned systems; document observations and report unusual activity according to site-specific procedures.
Support a professional and welcoming lobby environment while helping deter unauthorized access through attentive access-control practices.