Security Officer Full Time Unarmed Patrol Customer Assistance

Allied Universal • San Francisco, CA

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About The Position

As a full-time Unarmed Patrol Officer at a residential location in San Francisco, California, you will help safeguard residents, guests, visitors, and staff. You will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, respond to security-related concerns, and support a welcoming environment. The role emphasizes professional communication and customer service.

The schedule is Wednesday through Saturday, 10:30 PM to 7:00 AM. The pay rate is $28.24 per hour. Employment is conditional on a background investigation and, where permitted by law, a drug screen. Licensing requirements may apply under state or local regulations.

Requirements

• At least 1 year of security-related experience.
• At least 18 years of age for unarmed roles.
• High school diploma or equivalent.
• Applicants are subject to a background investigation in accordance with applicable laws.
• Applicants are subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and local laws and may be required before employment.

Nice To Haves

• Customer service experience.
• A guard card or license.
• CPR and First Aid certification.
• Comfort using a computer or tablet.

Responsibilities

• Provide customer service to residents, guests, visitors, and staff by following security procedures, site-specific policies, and appropriate emergency response activities.
• Conduct regular and random patrols of residential common areas, building entrances, parking areas, amenity spaces, and perimeter areas to identify and report unusual activity, hazards, and maintenance concerns.
• Respond calmly to incidents, resident concerns, and critical situations, following site procedures and notifying appropriate personnel when needed.
• Monitor access points and visitor activity, assist with access-control procedures, and document observations according to site policies.
• Complete accurate activity reports and incident documentation, and conduct shift handoffs while maintaining a professional, customer-focused presence.

Benefits

• Access to a retirement savings plan.
• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Disability insurance.
• Discounts on brands and services through the Perks Program.
• Paid training and access to career growth opportunities.
• Access to technology to view and claim additional shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED