Security Officer (nights)

The Menninger Clinic•Houston, TX

About The Position

The Security Officer enforces safety and security regulations to protect Menninger staff, patients, guests, buildings, and property. The role conducts patrols, investigates suspicious activity and hazardous conditions, responds to emergencies, and cooperates with outside law enforcement agencies. It also includes inspecting emergency equipment and assigned areas, operating the switchboard and monitoring the fire panel during evening and overnight shifts, documenting incidents, and assisting with fleet vehicle maintenance. The officer is expected to maintain professional conduct and appearance, provide excellent customer service, and establish rapport with children, adolescents, adults, and older adults. The position supports Facilities Management operations through reliable attendance, compliance with organizational policies and procedures, participation in required programs, and flexibility to respond to changing workloads and emergencies. The scheduled shift is Friday through Tuesday, 9:30 p.m. to 5:30 a.m., with Wednesdays and Thursdays off.

Requirements

  • High school diploma or equivalent.
  • Minimum of one year of experience in security, law enforcement, or the military.
  • Eligible to obtain a Non-Commissioned Security Officers license through the Texas Department of Public Safety Private Security and obtain it within 60 days of employment.
  • Valid license to operate a motor vehicle in Texas and insurability by Menninger.
  • Obtain MANDT and defensive driving certification within 60 days of hire.
  • Ability to initiate and follow through on special assignments without supervision and adapt to changing demands.
  • Ability to work well with little supervision and use supervision effectively.

Nice To Haves

  • Prior employment in the health care industry.

Responsibilities

  • Enforce safety and security regulations to protect staff, patients, guests, buildings, and property.
  • Correct or report unsafe conditions and address violations of safety and security regulations in a firm, professional manner.
  • Patrol designated areas, investigate suspicious activity and potentially hazardous conditions, and notify authorities when warranted.
  • Respond to emergency incidents according to applicable policies and procedures.
  • Assist outside law enforcement agencies with investigations and identify and preserve evidence.
  • Complete monthly inspections of fire extinguishers and exit lights in assigned areas and report deficiencies to Facilities Administration.
  • Operate the switchboard and monitor the fire panel during evening and overnight shifts.
  • Complete monthly Hazard Surveillance Rounds in assigned areas, record deficiencies, and report them to Facilities Administration.
  • Maintain professional conduct and appearance when interacting with visitors, staff, patients, and guests; recommend corrective action when standards are not met and comply with MC-202 Seclusion and Restraint.
  • Prepare clear, concise incident reports; document on-duty activities and incidents; and submit reports in the proper format to supervisory staff.
  • Assist with fleet vehicle maintenance as outlined in Preventative Maintenance Work Orders.
  • Maintain punctuality, regular attendance, and reliability; give proper notice of absences or tardiness; and be willing to adjust schedule or hours during emergencies and crises.
  • Comply with Menninger policies and procedures, report hazards to a supervisor, participate in Corporate Compliance educational presentations, follow the Corporate Compliance Plan and Code of Conduct, and participate in the Team STEPPS program.
  • Demonstrate understanding of developmental tasks and special needs and establish rapport with children, adolescents, adults, and older adults/geriatrics.
  • Complete other duties as requested, accept additional assignments, adapt to changing departmental needs and workloads, respond to crises and emergencies, and provide excellent customer service.
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