Security Officer 1

Children's Healthcare of Atlanta•Atlanta, GA

About The Position

The Security Officer I is responsible for ensuring the safety and security of patients, visitors, staff, and property. The role maintains a secure and welcoming environment through patrols, surveillance monitoring, incident response, enforcement of organizational regulations, and collaboration with internal departments and external agencies. The position also involves operating Children’s vehicles as needed and investigating and documenting reported incidents. This is a PRN position with variable workdays and shift times. The officer must successfully pass an annual physical assessment and complete required training and certifications within the specified timeframes after employment.

Requirements

  • At least one year of experience in security, law enforcement, fire, military, safety, EMS, or customer service.
  • High school diploma or equivalent.
  • Valid Georgia driver’s license and insurable driving record.
  • Excellent oral and written communication skills.
  • Proficiency with security technology, including surveillance systems, access control, and emergency management.
  • Ability to write complete, accurate, and concise incident reports.
  • Ability to function independently without constant supervision.
  • Sound judgment and confidentiality when handling sensitive information.
  • Advanced problem-solving and crisis-management capabilities.
  • Attention to detail and organization.
  • Ability to remain calm and composed under stress.
  • Empathic listening skills.
  • High alertness and keen observation skills.
  • Knowledge of Microsoft Word and computer systems.
  • Ability to drive and operate Children’s vehicles.
  • Complete MASADA defensive tactical training within nine months of employment.
  • Complete Marcus Crisis Prevention Program (MCPP) Tier 5, or equivalent, within six months of employment.
  • Obtain International Association for Healthcare Security & Safety (IAHSS) basic certification within six months of employment.
  • Obtain Heartsaver or Basic Life Support (BLS) certification from the American Heart Association within three months of employment.

Nice To Haves

  • Associate’s degree.
  • Georgia Peace Officer Standards and Training (P.O.S.T.) certification.
  • Experience using non-lethal weapons.
  • Healthcare experience is strongly preferred.

Responsibilities

  • Operate and drive Children’s vehicles throughout the organization and to specified vendors or sites as operational needs require.
  • Patrol assigned locations on foot or in a vehicle.
  • Check and report security and safety irregularities, policy compliance issues, parking concerns, and other relevant matters.
  • Preserve order and enforce organizational regulations and directives relating to personnel, visitors, patients, and premises.
  • Protect evidence or incident scenes during accidents, emergencies, or security investigations.
  • Act as a first responder to fires, medical emergencies, security threats, disasters, and other emergencies.
  • Respond to and intervene in high-stress situations, including officer or medical staff assistance calls, patient elopements, physical assaults, behavioral health de-escalations, and abductions.
  • Assist departments and agencies, including the Division of Family and Children Services, Risk Management, Safety, Nursing, Administration, and law enforcement, to support the safety of patients, staff, visitors, and property.
  • Investigate reported incidents.
  • Write clear, accurate, and concise incident reports that document the investigation, including photographs and timelines.
  • Conduct subject interviews and accurately record statements.
  • Successfully pass an annual physical assessment.
  • Meet the stated physical assessment standards: run or walk 1,320 feet in four minutes; pick up 50 pounds from a squat position; push or pull 100 pounds for 60 feet; climb eight flights of stairs while carrying a fire extinguisher in 90 seconds; and kneel or squat for 30 consecutive seconds.
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