Security Officer 1

WVU Medicine
•Onsite

About The Position

Performs a variety of duties to provide assistance and information to patients, visitors, and staff, and enforces WVU Medicine policies and procedures to provide a safe and secure environment in support of the Security Program. The role includes maintaining a visible presence, responding to requests for assistance, conducting building and parking patrols, supporting emergency and disaster responses, documenting incidents, and operating hospital-owned vehicles. The position is scheduled for 40 hours weekly at Braxton County Memorial Hospital in Gassaway, West Virginia.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license.
  • Obtain BLS or HeartSaver First Aid certification within 60 days of hire.
  • State criminal background check and federal background check, if applicable, as required for regulated areas.
  • Ability to sit, stand, and walk for an entire shift and/or double shift.
  • Ability to lift, push, or pull 80 pounds.
  • Ability to tolerate adverse environmental conditions for an entire shift and/or double shift.
  • Ability to perform effectively under stressful situations.
  • Good decision-making and organizational skills.
  • Good written and verbal communication skills.

Nice To Haves

  • Security- or safety-related certification or education.
  • Prior experience in the security field.
  • Three years of experience in healthcare security.

Responsibilities

  • Maintain visibility at assigned locations and provide accurate information and directions to patients, visitors, and staff.
  • Respond to requests for information and assistance in a caring and courteous manner.
  • Provide physical assistance, wheelchair assistance, transport, escort, and room-access services.
  • Monitor traffic flow in parking areas and roadways, assist disabled vehicles, issue parking permits, and warn of parking violations.
  • Help prevent accidents, theft, and vandalism in accordance with system and department policies.
  • Conduct routine building rounds, unlock building doors, and patrol exterior buildings and parking lots.
  • Recommend ways to improve security and prevent accidents and crime.
  • Report suspicious situations, incidents, circumstances, and persons according to policy.
  • Assist during fire and disaster drills, animal-control issues, valuables transportation, and lost-and-found matters.
  • Document activities, incidents, premises safety, accidents, theft, vandalism, and other requested information factually and legibly.
  • Respond to emergencies, including assaults, domestic disputes, fires, vandalism, bomb threats, theft, vehicle accidents, and disasters.
  • Perform patient restraints as directed by clinical staff and use physical intervention when appropriate.
  • Operate hospital-owned vehicles safely and inspect them in accordance with departmental policy.
  • Perform other assigned security duties, including incident reporting and investigation, crowd control, disaster response, parking enforcement, alarm and duress investigations, traffic direction, escorts, loss prevention, vehicle assistance, equipment and personnel transport, radio communication, and assigned patrol or post duties.
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