Security Officer Dispatch Center

Allied Universal • Cumberland, RI

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About The Position

As a Security Officer Dispatch Center in a healthcare location in Cumberland, Rhode Island, you will coordinate communications, monitor alarm and access control activity, and support timely responses to security-related incidents. You will maintain clear records, assist with badge-related requests, and provide customer service to patients, visitors, and staff. The role also includes dispatching calls, alarms, incidents, and requests for assistance; following site-specific procedures and emergency response protocols; and conducting patrols when assigned. The position is full-time and pays $25.00 per hour. The listed schedule is Monday 3:00 PM–11:00 PM, Tuesday 3:00 PM–11:00 PM, Thursday 11:00 PM–7:00 AM, Friday 6:00 PM–2:00 AM, and Saturday 6:00 PM–2:00 AM.

Requirements

• At least 1 year of security-related experience.
• At least 18 years of age for unarmed roles or 21 years of age for armed roles.
• High school diploma or equivalent.
• Applicants are subject to a background investigation in accordance with applicable laws.
• Applicants are subject to a drug screen to the extent permitted by law.
• Licensing requirements may apply under state or local laws and regulations and may be required before employment.
• A valid driver’s license is required for driving positions only.

Nice To Haves

• Alarm panel experience.
• Access control and badge experience.
• Ability to lift up to 20 pounds.
• Customer service experience.

Responsibilities

• Provide customer service to clients, visitors, and healthcare personnel by following site-specific procedures, dispatch protocols, and emergency response activities when appropriate.
• Receive, prioritize, document, and dispatch calls for service, alarms, incidents, and requests for assistance to appropriate personnel.
• Monitor communication systems, maintain accurate dispatch logs and incident records, and relay information clearly and promptly.
• Respond calmly to incidents and critical situations, following established escalation and notification procedures.
• Conduct regular and random patrols around the healthcare location and perimeter when assigned.

Benefits

• Access to a retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Paid training and access to career growth opportunities.
• Discounts on brands and services through the Perks Program.
• Access to technology to view and claim additional shifts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED