Security Lobby - 39843

Harvard Protection Services, LLC•New York, NY

About The Position

Harvard Protection Services is hiring a Security Lobby officer to provide professional, customer-focused security and life safety services for people and property. The role supports a safe and secure environment by maintaining a visible presence, assisting customers and employees, monitoring activity and access, enforcing building procedures, conducting patrols, and responding according to established emergency plans. Duties may differ depending on the customer location assigned. The schedule is Saturday and Sunday, 7 a.m.–3 p.m. in the lobby and 3 p.m.–11 p.m. The listed pay is $23.00 per hour. Harvard Protection Services describes its approach as employee-first and customer-focused, with core values of people first, safety, teamwork, client focus, and accountability.

Requirements

State- or municipality-mandated security officer licenses.
High school diploma, GED, or equivalent.
Reliable means of communication and transportation.
A security guard license, or ability to obtain one within an acceptable period.
Strong interpersonal communication skills and a friendly, professional demeanor.
Neat and professional appearance.
Computer skills and ability to operate and manage security and communication devices effectively.
Ability to write routine correspondence, including log entries and incident reports.

Nice To Haves

Previous contract security, law enforcement, military, or customer service experience.

Responsibilities

Maintain a professional demeanor while assisting customers, employees, visitors, and guests.
Maintain a visible presence in the assigned facility or building.
Monitor the environment and detect suspicious or unsafe activity.
Become familiar with incoming and outgoing traffic and the customers, tenants, visitors, and guests.
Greet customers, visitors, staff, tenants, and guests professionally.
Answer questions and assist guests and employees in a customer-focused, supportive manner.
Answer phones professionally.
Permit authorized persons to enter the property and monitor entrances and exits.
Learn and enforce facility or building policies and procedures within required limits.
Conduct required foot or vehicle patrols of designated areas.
Observe departing personnel to protect against theft of company property and ensure property is removed only as authorized under customer requirements.
Follow established emergency action plans and procedures.
Monitor alarms and systems as required.
Prepare reports on accidents, incidents, and suspicious activities as directed.
Write routine correspondence, including log entries and incident reports.