Security Lobby - 39843

Harvard • Manhattan, NY

8d • Onsite

About The Position

Harvard Protection Services is hiring a Security Lobby officer to provide professional, customer-focused security and life-safety services for the people and property they protect. The role supports a safe and secure environment through customer assistance, visible facility presence, monitoring, access control, patrols, emergency-procedure compliance, and reporting. Duties may vary by customer location.

Requirements

• State- or municipality-mandated security officer licenses, as applicable.
• Minimum high school diploma, GED, or equivalent.
• Reliable means of communication and transportation.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills and a friendly, professional demeanor.
• Neat and professional appearance.
• Computer skills and the ability to operate and manage security and communication devices effectively.
• Ability to write routine correspondence, including log entries and incident reports.

Nice To Haves

• Previous contract security, law enforcement, military, or customer service experience.

Responsibilities

• Maintain a professional demeanor while assisting customers, employees, visitors, and guests.
• Maintain a visible presence in the assigned facility or building and monitor the environment for suspicious or unsafe activity.
• Become familiar with incoming and outgoing traffic, including customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, and guests professionally; answer questions and assist them in a supportive, customer-focused manner.
• Answer phones professionally.
• Permit authorized persons to enter the property and monitor entrances and exits.
• Learn facility or building policies and procedures and enforce them within required limits.
• Conduct required patrols of designated areas on foot or by vehicle.
• Observe departing personnel to help protect against theft of company property and ensure removals are authorized under customer requirements.
• Follow established emergency action plans and procedures.
• Monitor alarms and systems as required.
• Prepare reports on accidents, incidents, and suspicious activities as directed.

Benefits

• Health and welfare benefits
• Dental coverage
• Vision coverage
• Sick leave
• Vacation
• 401(k) enrollment opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED