Security Lobby-39966

Harvard•Manhattan, NY

1d•Onsite

About The Position

Harvard Protection Services is hiring a Security Lobby officer to provide professional, customer-focused security and life-safety services for people and property at an assigned facility or building. The role involves maintaining a visible presence, assisting customers and employees, monitoring activity and access points, and following the facility’s policies and emergency procedures. Duties may differ depending on the customer location. The position pays $21.35 per hour and is scheduled Monday through Friday, 6:00 p.m. to 9:00 p.m.

Requirements

Hold security officer licenses mandated by the state or municipality.
Have at least a high school diploma, GED, or equivalent.
Have a reliable means of communication and transportation.
Have a security guard license or be able to obtain one within an acceptable period.
Have strong interpersonal communication skills and a friendly, professional demeanor.
Maintain a neat, professional appearance.
Have computer skills and demonstrate the ability to operate and manage security and communication devices effectively.
Be able to write routine correspondence, including log entries and incident reports.

Nice To Haves

Previous experience in contract security, law enforcement, the military, or customer service.

Responsibilities

Maintain a professional demeanor while assisting customers, employees, visitors, and guests.
Maintain a visible presence in the assigned facility or building.
Monitor the environment and detect suspicious or unsafe activity.
Become familiar with incoming and outgoing traffic, including customers, tenants, visitors, and guests.
Greet customers, visitors, staff, tenants, and guests professionally.
Answer questions and assist guests and employees in a customer-focused, supportive manner.
Answer phones professionally.
Permit authorized persons to enter the property and monitor entrances and exits.
Learn facility policies and procedures and enforce them within the required limits.
Perform required patrols of designated areas on foot or in a vehicle.
Observe departing personnel to protect against theft of company property and ensure removals are authorized under customer requirements.
Follow established emergency action plans and procedures.
Monitor alarms and systems as required.
Prepare reports on accidents, incidents, and suspicious activities as directed.