Security Lobby-39877

Harvard • Manhattan, NY

5d

About The Position

Harvard Protection Services is hiring a Security Lobby officer to provide professional, customer-focused security and life-safety services for people and property. The role supports a safe and secure facility by maintaining a visible presence, monitoring activity, assisting customers and employees, controlling access, and following site policies and emergency procedures. Duties may vary by customer location.

Requirements

• State- or municipality-mandated security officer licenses, as applicable.
• At least a high school diploma, GED, or equivalent.
• A security guard license, or ability to obtain one within an acceptable period.
• Reliable means of communication and transportation.
• Strong interpersonal communication skills and a friendly, professional demeanor.
• Neat and professional appearance.
• Computer skills and the ability to operate and manage security and communication devices effectively.
• Ability to write routine correspondence, including log entries and incident reports.

Nice To Haves

• Previous contract security, law enforcement, military, or customer service experience.

Responsibilities

• Maintain a professional demeanor while assisting customers, employees, visitors, and guests.
• Maintain a visible presence in the assigned facility or building and monitor the environment for suspicious or unsafe activity.
• Become familiar with incoming and outgoing traffic and the customers, tenants, visitors, and guests at the site.
• Greet customers, visitors, staff, tenants, and guests professionally; answer questions and assist them in a customer-focused manner.
• Answer phones professionally.
• Permit authorized persons to enter the property and monitor entrances and exits.
• Learn and enforce facility or building policies and procedures within required limits.
• Conduct required patrols of designated areas on foot or in a vehicle.
• Observe departing personnel to deter theft of company property and ensure property removal is authorized under customer requirements.
• Follow established emergency action plans and procedures.
• Monitor alarms and systems as required.
• Prepare reports on accidents, incidents, and suspicious activities as directed.

Benefits

• Competitive hourly pay rate.
• Health and welfare benefits.
• Dental insurance.
• Vision insurance.
• Sick leave.
• Vacation.
• 401(k) enrollment benefit opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED