Security Lobby

Harvard Protection Services, LLC•New York, NY

24d

About The Position

Harvard Protection Services is hiring a Security Lobby professional to provide customer-focused security and life safety services for people and property. The role supports a safe and secure environment by maintaining a visible presence, monitoring activity, assisting customers and employees, controlling access, conducting patrols, following emergency procedures, and preparing reports. Duties may differ depending on the assigned customer location.

Requirements

State- or municipality-mandated security officer licenses.
At least a high school diploma, GED, or equivalent.
Reliable means of communication and transportation.
A security guard license or ability to obtain one within an acceptable period.
Strong interpersonal communication skills and a friendly, professional demeanor.
Neat and professional appearance.
Computer skills and ability to operate and manage security and communication devices effectively.
Ability to write routine correspondence, including log entries and incident reports.

Nice To Haves

Previous experience in contract security, law enforcement, the military, or customer service is helpful.

Responsibilities

Maintain a professional demeanor while assisting customers, employees, visitors, and guests.
Maintain a visible presence in the assigned facility or building.
Monitor the environment and identify suspicious or unsafe activity.
Become familiar with incoming and outgoing traffic, including customers, tenants, visitors, and guests.
Greet customers, visitors, staff, tenants, and guests professionally.
Answer questions and assist guests and employees in a customer-focused, supportive manner.
Answer phones professionally.
Permit authorized persons to enter the property and monitor entrances and exits.
Learn facility or building policies and procedures and enforce them within required limits.
Conduct required patrols of designated areas on foot or in a vehicle.
Observe departing personnel to help prevent theft of company property and ensure property is removed only as authorized under customer requirements.
Follow established emergency action plans and procedures.
Monitor alarms and systems as required.
Prepare reports on accidents, incidents, and suspicious activities as directed.