Security Lobby-39967

Harvard•Manhattan, NY

About The Position

Harvard Protection Services is hiring a Security Lobby officer to provide professional, customer-focused security and life-safety services for people and property. The role supports a safe and secure environment by maintaining a visible presence, assisting customers and visitors, monitoring activity, controlling access, and following facility procedures and emergency plans. Duties may vary depending on the assigned customer location. The position is based at a loading dock and is scheduled Monday through Friday, 6:00 p.m. to 2:00 a.m. The stated hourly pay rate is $22.60.

Requirements

State- or municipality-mandated security officer licenses, as applicable.
Minimum high school diploma, GED, or equivalent.
Reliable means of communication and transportation.
Must have a security guard license or be able to obtain one within an acceptable period.
Strong interpersonal communication skills and a friendly, professional demeanor.
Neat and professional appearance.
Computer skills and ability to effectively operate and manage security and communication devices.
Ability to write routine correspondence, including log entries and incident reports.

Nice To Haves

Previous contract security, law enforcement, military, or customer service experience.

Responsibilities

Maintain a professional demeanor while assisting customers, employees, visitors, and guests.
Maintain a visible presence in the assigned facility or building.
Monitor the environment and detect suspicious or unsafe activity.
Become familiar with incoming and outgoing traffic and recognize customers, tenants, visitors, and guests.
Greet customers, visitors, staff, tenants, and guests professionally.
Answer questions and assist guests and employees in a customer-focused, supportive manner.
Answer phones professionally.
Permit authorized persons to enter the property and monitor entrances and exits.
Learn and enforce facility or building policies and procedures within required limits.
Conduct required patrols of designated areas on foot or by vehicle.
Observe departing personnel to help protect company property from theft and ensure removals are authorized under customer requirements.
Follow established emergency action plans and procedures.
Monitor alarms and systems as required.
Prepare reports on accidents, incidents, and suspicious activities as directed.