Security Field Supervisor

Allied Universal • Syracuse, NY

17d • Onsite

About The Position

Allied Universal is hiring a Security Field Supervisor to support remotely managed accounts through on-site supervision of Security Professionals and ensure site coverage at all times. The Field Supervisor works closely with Operations Managers to oversee remote service delivery. The starting pay rate is $19.67 per hour. The ideal candidate has a valid driver’s license for more than one year and a valid New York State Guard License.

Requirements

• High school diploma or equivalent.
• Meet applicable licensing requirements; licensing may be required before employment under state or local laws and regulations.
• Valid driver’s license with at least one year of driving experience.
• No major driving violations within the last 36 months.
• No more than one at-fault accident in the last 24 months.
• No more than one minor moving violation in the last 24 months.
• No combination of one at-fault accident and one minor moving violation in the last 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to exercise sound independent judgment and discretion.
• Strong oral and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients.
• Ability to take initiative, prioritize competing assignments, and manage deadlines effectively.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, and/or military.
• Working knowledge of Microsoft Office applications.
• Valid New York State Guard License.

Responsibilities

• Visit assigned post locations on a regular basis to monitor performance, address daily operational issues, communicate policy changes and company information, adjust staffing schedules, and inspect posts for professional appearance and quality standards.
• Check that post order manuals and other post and training information are maintained and updated, and that posts are properly maintained, clean, and organized.
• Conduct on-the-job training for new employees or when post orders change, including post orientation, review of post orders and routine responsibilities, and training on emergency response and client needs.
• Respond to shift call-offs by finding replacement personnel or standing post until replacements arrive, and assist the Scheduler with changes to site schedules.
• Identify personnel concerns, including payroll issues and employee relations complaints, and refer them to the Operations Manager and/or Corporate Human Resources Director; prepare reports or assist with investigations as directed.
• Administer counseling or disciplinary actions only when specifically directed by Branch or Corporate Human Resources management.
• Distribute information to posts as directed by Branch or Corporate offices, obtain signed acknowledgements or other documents when needed, and return documents to the appropriate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED