Security Field Supervisor

Walden Security•Knoxville, TN

About The Position

The Security Field Supervisor manages, supervises, and coordinates assigned Security Officers at the field level and ensures that work meets prescribed standards and Standard Operating Procedures. The role provides first-line supervision during hours when Operations Staff are not on duty and works as an armed, uniformed officer. The supervisor patrols assigned posts and accounts in a company-provided vehicle, inspects posts and officers, responds to alarms and urgent client requests, and addresses staffing gaps during the shift. The position requires substantial driving. Candidates must have a valid driver's license and an acceptable driving record to qualify for coverage under the company vehicle insurance policy, be at least 25 years old, and be able to obtain an armed security license through Walden Security within 90 days.

Requirements

Valid driver's license and an acceptable driving record for coverage under the Walden Security vehicle insurance policy.
At least 25 years old.
Able to obtain an armed security license through Walden Security within 90 days.
Able to legally carry a firearm in applicable states or locations.

Responsibilities

Provide first-line supervision when an Operations Staff member is not on duty.
Work as an armed, uniformed officer and be able to legally carry a firearm in applicable states or locations.
Maintain working knowledge of specific and general post instructions, as well as applicable additional and emergency post instructions.
Patrol assigned posts and accounts using a company-provided vehicle.
Make decisions consistent with Walden policies and relieve security officers who violate company rules, regulations, or procedures.
Supervise all posts and on-duty Security Officers, including roving patrols, by making random visits and conducting inspections.
Inspect posts and Security Officers for compliance with Post Orders and Walden procedures, and assess general knowledge of post assignments.
Assist with on-the-job training for newly assigned Security Officers as needed.
Respond to building, facility, bank, and required ATM alarms throughout the assigned area.
Respond to urgent client service needs and requests or changes to services.
Notify the Field Manager or Operations Manager about matters that cannot wait until the next workday.
Record daily events on the Daily Inspection Report for review by the Field Manager or Operations Manager and QA Manager.
Fill posts that become open during the shift with an off-duty Security Officer; work an unfilled post until a qualified officer can be scheduled.
Check doors, windows, and gates at assigned posts to ensure they are secure.
Warn people about rule infractions and expel people engaging in suspicious or criminal acts.
Register at watch stations to record inspection-trip times and contracted random inspections.
Perform other duties assigned by the Field Manager or Operations Manager.