Security Field Supervisor-39859

Harvard•Manhattan, NY

About The Position

Harvard Protection Services is seeking a Security Field Supervisor to provide professional, customer-focused security and life-safety services. The role provides day-to-day leadership and supervision across a portfolio of customer accounts, supporting the company’s goal of delivering high-quality security services and meeting customer expectations and contract requirements. Duties may vary depending on the assigned customer location. The schedule is overnight: Saturday and Sunday, 12 a.m. to 12 p.m. (double shifts), with on-call overnight availability Monday through Friday. The position pays $25.00 per hour. Harvard Protection Services offers health and welfare, dental, vision, sick leave, vacation, and 401(k) enrollment benefit opportunities.

Requirements

Hold security officer licenses mandated by the relevant state or municipality.
Have a security guard license or be able to obtain one within an acceptable period.
Have reliable means of communication and transportation.
Possess strong interpersonal communication skills.
Be able to work in a fast-paced, customer-service environment.
Have excellent time-management skills and the ability to prioritize and solve problems.
Have good computer skills, including Microsoft Office.
Have one or more of the following verifiable experience backgrounds: 1–3+ years of civilian law enforcement or private or corporate security experience, or 2–4+ years of military experience with a favorable discharge.

Responsibilities

Provide day-to-day leadership and supervision for a portfolio of customer accounts.
Ensure services meet customer expectations and contract requirements.
Inspect, supervise, train, coach, mentor, and lead assigned security personnel.
Handle operational functions, including scheduling, overtime management, reviewing daily logs and incident reports, and staff training and development.
Assist with staff performance monitoring and development, including supervision, evaluations, disciplinary matters, training, scheduling, callouts, and work assignments.
Help maintain accurate, up-to-date staff timekeeping systems and records.
Respond immediately to emergencies and other issues.
Follow and coordinate established emergency response, action-planning, and procedural requirements.
Maintain availability to the assigned portfolio of accounts.
Initiate preliminary investigations into incidents when required.
Prepare reports on accidents, incidents, and suspicious activities as required.
Prepare required weekly, bi-weekly, and monthly manager reports.
Assist with procuring, processing, and maintaining uniforms and equipment.