Security Field Supervisor
About The Position
DSI Security Services is seeking a motivated, dependable, and experienced Security Field Supervisor for its Miami branch leadership team. This role provides hands-on leadership across multiple client locations, supports security personnel, maintains operational standards, and helps ensure consistent service delivery. It is designed as a stepping stone toward an Operations Manager position and offers management experience, professional development, and advancement opportunities. The supervisor works with security officers, branch management, and clients to support daily operations, personnel development, quality assurance, incident response, and administrative coordination. The role requires flexibility for second or third shifts, including weekends and holidays as needed.
Requirements
- Must be at least 21 years of age.
- High school diploma or equivalent.
- Valid Florida Class D Security License.
- Valid driver's license with an acceptable driving record.
- Previous security industry experience, preferably in a supervisory or leadership capacity.
- Strong communication, customer service, organizational, and problem-solving skills.
- Basic to intermediate computer proficiency and ability to prepare accurate written reports.
- Bilingual communication skills in English and Spanish.
- Reliable transportation and communication.
- Ability to perform routine foot patrols and moderate lifting.
- Flexibility to work second or third shifts, including weekends and holidays as required.
- Ability to successfully complete required background checks and drug screening.
- Willingness and eligibility to obtain a Transportation Worker Identification Credential (TWIC), if not already held.
Nice To Haves
- Previous experience supervising security personnel across multiple client locations.
- Florida Class G Security License.
- Valid TWIC Card.
- Familiarity with electronic reporting and workforce management systems such as TrackTik.
- Demonstrated interest in advancing into security operations management.
Responsibilities
- Supervise, mentor, and support security officers across multiple client locations, promoting accountability, professionalism, and teamwork.
- Conduct scheduled and unannounced site inspections, coordinate patrol routes, and ensure compliance with post orders, company policies, and client expectations.
- Review Daily Activity Reports (DARs), TrackTik checkpoints, and other required documentation for accuracy, completeness, and compliance.
- Respond to emergencies, staffing shortages, call-offs, and operational concerns, ensuring timely reporting and continuity of service.
- Conduct on-the-job training, coach officers, reinforce safety procedures, and maintain professional and uniform standards.
- Serve as a professional liaison between security personnel, branch management, and clients; address concerns and communicate operational updates.
- Assist branch management with scheduling, attendance verification, payroll documentation, Supervisor Log Reports, and operational coordination.
- Promote a safe work environment, report workplace incidents and hazards, and document performance concerns to support appropriate corrective action.
Benefits
- Paid Time Off (PTO) / Vacation.
- Hands-on training in branch operations and management.
- Direct exposure to personnel management, scheduling, and client relations.
- Professional development and leadership training.
- Opportunity for advancement into Manager position.
- Additional company benefits, subject to eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
