Security Field Supervisor

Titan Security Group•Weston, WI

18d

About The Position

The Security Field Supervisor oversees security operations across assigned accounts, ensuring client satisfaction, operational excellence, and consistent service delivery. The role provides primary leadership for overnight field operations and requires strong leadership, decision-making, problem-solving, and priority-management skills. The supervisor ensures security officers comply with company policies, client expectations, and regulatory requirements, while maintaining accountability for staffing, performance, and operational readiness. A key focus is ensuring scheduled, cold-start, and critical coverage positions remain staffed throughout the shift by addressing staffing challenges, coordinating coverage, and preventing service interruptions. The ideal candidate is a dependable, proactive leader with strong organizational skills and attention to detail who thrives in an overnight environment. The supervisor manages staffing and operational challenges, communicates clearly, serves as a positive role model for security personnel, and delivers service to clients and employees.

Requirements

High school diploma or equivalent.
Active Wisconsin Private Security Person License, which must remain current.
Proven leadership ability with experience managing personnel.
Valid driver’s license with a clean driving record.
Ability to work independently, manage multiple priorities, and make sound decisions under pressure.
Strong communication, organizational, and problem-solving skills.
Ability to successfully complete required background checks and screening requirements.
Ability to stand, walk, and drive for extended periods; conduct site inspections and patrols in various conditions; occasionally lift up to 25 pounds; respond quickly to emergencies and critical situations; and travel between client locations as needed.

Nice To Haves

Previous security, law enforcement, military, or supervisory experience preferred.

Responsibilities

Oversee security operations and provide leadership, supervision, coaching, and support to security personnel.
Conduct scheduled and random site inspections, patrols, and operational reviews.
Ensure all posts are properly staffed, covered, and operating according to post orders.
Monitor staffing levels, schedules, and deployment plans to prevent coverage gaps.
Address call-offs, staffing shortages, and operational issues by coordinating coverage and escalating concerns as needed.
Respond professionally and effectively to incidents, emergencies, and client concerns.
Verify officer attendance, performance, patrol completion, and required reporting.
Complete and review incident reports, activity logs, staffing documentation, and operational records.
Provide coaching, feedback, and corrective action when necessary.
Assist with onboarding, training, and development of security personnel.
Maintain compliance with company policies, client requirements, and applicable regulations.
Communicate effectively with clients, management, dispatch, and field teams.
Accurately use scheduling systems, reporting platforms, and security technology.
Serve as a visible leadership presence and resource for overnight security teams.