Security Field Supervisor

Allied Universal • Village of North Syracuse, NY

19d

About The Position

Allied Universal is hiring a Security Field Supervisor to support operations for remotely managed accounts. The role provides on-site supervision of Security Professionals and ensures site coverage. The supervisor works closely with Operations Managers to oversee remote service delivery. The starting pay rate is $19.67 per hour. The ideal candidate has a valid driver’s license held for more than one year and a valid New York State Guard License.

Requirements

• High school diploma or equivalent.
• Meet applicable state or local licensing requirements; licensing may be required before employment.
• Valid driver’s license and at least one year of driving experience.
• No major driving violations within the last 36 months.
• No more than one at-fault accident in the last 24 months.
• No more than one minor moving violation in the last 24 months.
• No combination of one at-fault accident and one minor moving violation in the last 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to exercise sound independent judgment and discretion.
• Strong oral and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients.
• Demonstrated initiative and ability to prioritize competing assignments and manage deadlines.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, and/or the military.
• Working knowledge of Microsoft Office applications.
• Valid New York State Guard License.

Responsibilities

• Visit assigned posts regularly to monitor performance, resolve day-to-day operational issues, communicate policy and company updates, adjust staffing schedules as needed, and inspect posts for professional image, hygiene, uniform appropriateness, and quality standards.
• Check that post-order manuals, post information, and training information are maintained and updated, and that posts are clean, organized, and properly maintained.
• Conduct on-the-job training with site supervision for new employees or when post orders change, including post orientation, review of post orders and routine duties, and guidance on emergency response and client needs.
• Respond to shift call-offs by finding replacements or covering posts until replacements arrive; assist the Scheduler with call-off coverage and other site schedule changes.
• Identify personnel issues, including payroll issues and employee-relations complaints, and forward them to the Operations Manager and/or Corporate Human Resources Director; prepare reports or assist with investigations as directed.
• Administer counseling or disciplinary actions only when specifically directed by the Branch Manager and/or Corporate Human Resources Director.
• Distribute information to posts as directed by Branch or Corporate office, communicate it to Security Officers, obtain acknowledgements or other documents when needed, and return those documents to the appropriate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Retirement plan.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accruing at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED