Security Field Supervisor

Allied Universal • Seattle, WA

12d • Onsite

About The Position

Allied Universal is hiring a Field Supervisor to support operations for remotely managed accounts. The role provides on-site supervision of Security Professionals and ensures site coverage at all times. The Field Supervisor works closely with Operations Managers to supervise remote service delivery.

Requirements

• High school diploma or equivalent.
• Security licensing may be required before employment depending on state and local laws and regulations.
• Valid driver’s license and at least one year of driving experience.
• Driving record must have no major violations within the past 36 months; no more than one at-fault accident in the past 24 months; no more than one minor moving violation in the past 24 months; and no combination of one at-fault accident and one minor moving violation in the past 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to exercise good independent judgment and discretion.
• Outstanding oral and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients.
• Demonstrated initiative and ability to prioritize multiple competing assignments and manage deadlines.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, and/or military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned post locations regularly to monitor performance, address operational issues, communicate policy or company updates, adjust staffing schedules, and inspect officers’ professional image and site quality standards.
• Inspect post documentation, including Post Order manuals and training information, and ensure posts are properly maintained, clean, and organized.
• Provide on-the-job training for new employees and when post orders change, including instruction on post orientation, orders, routine duties, emergency responses, and client-specific needs.
• Respond to shift call-offs by finding replacement staff or standing post until replacements arrive; assist the Scheduler with schedule changes.
• Identify personnel problems, such as payroll issues and employee relations complaints, and refer them to the Operations Manager and/or Corporate Human Resources Director; prepare reports or assist with investigations as directed.
• Administer counseling or disciplinary actions only when specifically directed by Branch or Corporate Human Resources management.
• Distribute information to posts as directed and obtain and return signed acknowledgements or other documents when required.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Company 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrual of 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED