Security Field Supervisor

Allied Universal • Memphis, TN

2d • Onsite

About The Position

Allied Universal is hiring a Security Field Supervisor in Memphis, Tennessee. The Field Supervisor supports remotely managed accounts by providing on-site supervision of Security Professionals and ensuring site coverage. The role works closely with Operations Managers to supervise remote service delivery. Pay is $19.92 per hour. A valid driver’s license is required.

Requirements

• High school diploma or equivalent.
• A valid driver’s license and at least one year of driving experience.
• Driving record requirements: no major violations in the last 36 months; no more than one at-fault accident in the last 24 months; no more than one minor moving violation in the last 24 months; and no combination of one at-fault accident and one minor moving violation in the last 24 months.
• At least three years of professional protective-service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Good independent judgment and discretion.
• Outstanding oral and written communication skills.
• Ability to interact successfully with all organizational levels, including clients.
• Ability to take initiative, prioritize competing assignments, and manage deadlines.
• Meet any applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

• Experience in security-industry scheduling, operations management, or other leadership functions.
• Prior experience in the security industry, law enforcement, or the military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned posts regularly to monitor performance, address operational issues, communicate policy and company updates, adjust staffing schedules, and inspect officer professionalism, uniforms, hygiene, post records, training information, and site cleanliness and organization.
• Conduct on-the-job training for new employees and when post orders change, including post orientation, review of orders and routine duties, and preparation for emergencies and client-specific needs.
• Respond to shift call-offs by finding replacements or standing post until coverage arrives, and assist the Scheduler with staffing changes.
• Identify personnel issues, including payroll concerns and employee-relations complaints, and refer them to the Operations Manager or Corporate Human Resources Director; prepare reports or assist with investigations as directed.
• Carry out counseling or disciplinary actions only when specifically directed by Branch or Corporate Human Resources management.
• Distribute information to posts as directed and, when requested, obtain and return signed acknowledgements or other documents.
• Respond to client or site emergencies and ensure appropriate communication with Operations or the Branch Manager.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED