Security Dispatcher

Hollywood Park Management Company.•Inglewood, CA

14h•Onsite

About The Position

Hollywood Park is a premier, nearly 300-acre global sports and entertainment destination in Inglewood, California. Owned, operated, and being developed by Los Angeles Rams Owner/Chairman E. Stanley Kroenke, it stands as the largest urban mixed-use development currently under construction in the Western United States. The vibrant "city within a city" features sophisticated residences, a dynamic outdoor retail and lifestyle district, creative office spaces, public parks, and a scenic lake. Anchored by the world-class SoFi Stadium and YouTube Theater, with Hollywood Park Studios and a luxury boutique hotel forthcoming, the district creates the ultimate Live, Work, Play environment. Home to the Los Angeles Chargers and Super Bowl LVI Champion Los Angeles Rams, the 3.1 million-square-foot SoFi Stadium is the NFL’s largest venue, and the first indoor-outdoor stadium. It seats approximately 70,000, expandable to 100,000, with more than 260 luxury suites and over 13,000 premium seats. A proven global leader that consistently ranks among the world’s top venues in ticket sales, the stadium has already hosted iconic events like eight FIFA World Cup 2026 matches, Super Bowl LVI, the 2023 College Football National Championship, WrestleMania 39, the CONCACAF Gold Cup Final, and numerous record-breaking concerts. SoFi Stadium is set to host the Super Bowl LXI in 2027, the Olympic and Paralympic Opening Ceremonies for the 2028 Olympic and Paralympic Games (LA28), along with being converted into the largest Olympic swimming venue in history. Adjacent to the stadium and under the same sweeping translucent roof canopy sits the 2.5-acre open-air American Airlines Plaza and the 6,000-seat YouTube Theater. As an intimate, state-of-the-art venue, YouTube Theater hosts a diverse line-up of chart-topping superstars, iconic comedy acts, awards shows, esports competitions, community gatherings, and corporate conferences. Named the “Top West Coast Club or Theater” by Billboard , YouTube Theater is a must-play destination. Culture Hollywood Park is brought to life by a team of visionary innovators and creative forward-thinkers. More than just a workplace, our campus is a dynamic celebration of everything that makes Los Angeles vibrant, resilient, and unique. We are deeply inspired by our diverse Inglewood community, anchoring ourselves as a premier global destination where people come to truly be, see, and connect . We believe our greatest strength is our people. Hollywood Park is fiercely committed to cultivating an inclusive, welcoming culture that champions diversity. We intentionally build spaces where every team member feels empowered to bring their authentic self to work every single day. At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S. Our S.T.A.R.S. commitments are enabled by five foundational principles: Start with Care – create a lasting impact through genuine care Thrive as a Team – create an environment of collaboration and encouragement Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support others Resolve with Respect – treat others with empathy, patience, and kindness Safety Always – maintain a safe and secure environment. As The Security Dispatcher, You Will... The Security Dispatcher is a full-time position working within the Security Command Center, under the supervision of the Building Security Manager for SoFi Stadium. The position entails working an assigned shift (Day, Evening, or Overnight).

Requirements

High School diploma or equivalent
Minimum of one year of prior Dispatcher experience
Effective verbal and written communication skills
Able to exercise good judgement while assessing emergency and non-emergency situations; ability to maintain a calm and rationale demeanor.
Demonstrated ability to operate a two-way radio and various communication equipment.
Able to prioritize work and maintain effective time management skills.
Position is a sedentary position; incumbent must be able to remain seated for extended periods of time.

Nice To Haves

Preferred prior experience working in a Security role and environment.
Flexible schedule; able to work nights, weekend, and holidays as required.

Responsibilities

Process and record emergency and routine calls for service.
Answer incoming phone calls, operate a computer dispatch system, and monitor alarm systems.
Monitor and direct appropriate response to all calls for service.
Visually monitor extensive CCTV system.
Communicate with law enforcement agencies, as necessary, to coordinate emergency/non-emergency information in real-time.
Properly dispatch/categorize all call types for service.
Knowledge of CCTV system established protocols/operations of all equipment including tracking maintenance needs of cameras, servers.
Acknowledge/identify the need for contact assistance of any operational issues that may affect views/footage.
Other duties as necessary and assigned.