Security Director

Titan Security Group • Chicago, IL

1d • Onsite

About The Position

Titan Security is hiring an experienced, proactive Security Director to lead life safety and physical security operations for a prominent Class-A commercial high-rise along the Chicago River. The role oversees on-site security operations and a team of security professionals, manages access control and emergency preparedness, and works closely with property management and enterprise tenants to maintain safety and hospitality standards.

The Security Director serves as the primary on-site security subject matter expert and partners with property ownership, corporate leadership, on-site staff, HR, and operations management. Responsibilities include team leadership and workforce administration, high-rise security and crisis response, operational reporting, and support for financial and service goals.

Requirements

• Minimum of 7 years of managerial and policy-making experience in law enforcement or contract security management.
• Ability to obtain and maintain a valid Permanent Employee Registration Card (PERC).
• Proficiency in Excel, including the ability to create and manage budgets and budget variance reports.
• Excellent English verbal and written communication skills, with the ability to address policy and operational questions concisely to ownership.
• Strong qualitative, quantitative, and time-management abilities.
• Ability to stand for extended periods, conduct indoor and outdoor foot patrols in all weather conditions, and lift, push, or pull up to 50 lbs.
• Must pass a pre-employment drug screen and criminal background check.
• Must maintain a reliable contact phone number.

Nice To Haves

• High-rise Class A commercial office tower experience.
• Extensive contacts within the local law enforcement community.
• Degree in Criminal Justice, Law Enforcement Management, or a related field, or equivalent experience/education.
• Professional certification in Security Management, such as CPP or similar.
• Experience with workforce management and scheduling platforms.
• Bilingual communication skills.

Responsibilities

• Serve as the primary on-site subject matter expert for security operations and interact directly with property ownership and corporate leadership.
• Build, improve, and maintain effective relationships with the client and on-site staff.
• Coordinate support services to manage the site, meet or exceed financial and operational goals, and deliver exceptional customer service.
• Prepare reports, memos, and documentation concerning personnel activities, security metrics, and account trends.
• Directly manage, lead, and support security officers, site leads, and shift supervisors, including hiring, scheduling, payroll tracking, and performance evaluations.
• Conduct annual performance reviews and manage performance tracking, disciplinary actions, and staff development initiatives.
• Partner with HR and operations management on onboarding, training, personnel file integrity, and workforce management systems.
• Track and manage field equipment, including technology and vehicles, to ensure its proper use in accordance with company policies.
• Ensure high-quality physical security services across all 38 floors, tenant amenity spaces, retail corridors, and connected parking facilities.
• Lead initial responses to escalated security issues and emergency situations.
• Maintain comprehensive knowledge of federal, state, and local guidelines relevant to contracted services.
• Promote a culture of safety, accountability, and customer service that reflects company and client values.

Benefits

• Medical, dental, vision, life, and AD&D insurance options, including optional supplemental coverage.
• Accrued paid vacation, personal days, and paid holiday coverage.
• 401(k) plan.
• Continuous skills-enhancing training programs and pathways for leadership advancement.
• Discretionary year-end bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed