Director Security

Legends Global•San Juan, PR

About The Position

Legends Global is hiring a Director of Security for the Puerto Rico Convention Center. The Director provides strategic leadership for security, life safety, emergency preparedness, and risk management at the Puerto Rico Convention Center, the Antiguo Casino Building, and related assets. As the organization’s senior security leader, the Director establishes security strategy, policies, standards, and risk-mitigation initiatives while overseeing security operations through the Manager of Security and other security leaders. The role protects people, facilities, and organizational assets; manages security budgets and technology investments; drives continuous improvement; and supports a safe, secure, and service-oriented environment aligned with organizational objectives. The Director advises executive leadership, leads security risk management and governance, oversees emergency preparedness and significant incident response, and establishes performance expectations and accountability for the Security Department. The role also develops the department’s budget and technology strategy, leads and develops the security leadership team, and coordinates security matters with internal departments and external agencies. The Director provides strategic oversight rather than taking on the Manager’s day-to-day operational responsibilities.

Requirements

Bachelor’s degree in Security, Business Administration, Criminal Justice, or a related field.
At least 7 years of related professional experience, or 4 years of experience as a Director of Security.
Successful completion of the OSHA 30-hour Outreach Training Program.
Ability to manage crises and work under pressure without losing composure.
Ability to manage a team and maintain a good work environment among peers and direct reports.
Strong leadership skills and ability to influence a team.
Excellent written and verbal skills in Spanish and English.
Ability to work flexible hours, including nights, weekends, and holidays, as well as normal business hours to coincide with events.
Thorough knowledge of CCTV, fire alarm systems, computerized access control systems, and wireless radio communication.
In-depth knowledge of security methods and technical elements used to protect an organization.
Understanding of rules of law, relevant penal codes, and security-related legislation and regulation.
Proficiency in Excel, Word, and PowerPoint.
Certified Protection Professional (CPP) credentials.

Nice To Haves

Master’s degree.

Responsibilities

Set the Security Department’s vision, strategic objectives, priorities, policies, standards, and long-term initiatives, and hold security leaders accountable for execution.
Lead the organization’s security risk management program, including identifying, assessing, prioritizing, and mitigating physical, operational, event-related, and emerging risks.
Advise the General Manager and executive leadership on security matters, incident trends, risk assessments, emerging threats, regulatory considerations, and strategic options.
Establish and maintain the security governance framework, including policies, procedures, protocols, accountability measures, and compliance requirements.
Provide strategic oversight of daily and event security operations; establish service and performance expectations and review results, incidents, staffing effectiveness, trends, and corrective actions.
Establish security performance metrics and accountability mechanisms; conduct periodic performance reviews and direct corrective action and continuous improvement initiatives.
Participate in weekly directors’ meetings and quarterly meetings.
Develop and manage the annual Security Department budget, including operating expenses, staffing, equipment, technology, training, and contracted services; prioritize capital improvements.
Lead strategic planning and evaluation of security technology and systems, including CCTV, access control, fire and life-safety systems, communications, surveillance, and emergency notification.
Direct the strategic emergency preparedness and response framework, including emergency plans, business continuity considerations, crisis response protocols, disaster preparedness, and annual exercises; ensure corrective actions are implemented.
Provide executive leadership to the Security Committee and facilitate cross-functional collaboration on security and risk matters.
Develop and maintain relationships with law enforcement, fire and emergency response agencies, governmental authorities, security partners, vendors, contractors, and other stakeholders; represent the organization in relevant meetings and initiatives.
Oversee the security training strategy, including required training standards and competency expectations, and coordinate security awareness and emergency preparedness training for relevant stakeholders.
Provide strategic oversight of investigations and significant security incidents, ensuring protocols, escalation, documentation, root-cause evaluation, and corrective actions are handled appropriately.
Conduct or direct security assessments, audits, vulnerability assessments, and physical security surveys.
Oversee security vendor and contractor strategy, service standards, performance expectations, contract requirements, and periodic evaluations; partner with Procurement and other departments on security services and products.
Ensure appropriate documentation and reporting of security risks, deficiencies, incidents, audits, corrective actions, and performance trends.
Lead and develop the Security leadership team, set expectations, build leadership capability, identify succession and development needs, and ensure leaders have appropriate resources and accountability.
Monitor emerging security threats, industry developments, regulatory changes, and evolving practices, and recommend strategic adjustments as appropriate.