Security Director

Titan Security Group • Chicago, IL

2d • $87,000 - $92,000 • Onsite

About The Position

Titan Security is seeking an experienced, proactive Security Director to lead life safety and physical security operations at a prominent Class-A commercial high-rise along the Chicago River. The role oversees on-site security operations, access control, emergency preparedness, and an on-site security team, while working closely with property management, ownership, corporate leadership, and enterprise tenants. The director is expected to maintain high standards of safety, accountability, hospitality, and customer service across the building and its associated facilities.

Requirements

• At least 7 years of managerial and policy-making experience in law enforcement or contract security management.
• Ability to obtain and maintain a valid Permanent Employee Registration Card (PERC).
• Proficiency in Excel, including the ability to create and manage budgets and budget variance reports.
• Excellent English verbal and written communication skills, including the ability to address policy and operational questions concisely to ownership.
• Strong qualitative, quantitative, and time-management abilities.
• Ability to stand for extended periods, perform indoor and outdoor foot patrols in all weather conditions, and lift, push, or pull up to 50 lbs.
• Must pass a pre-employment drug screen and criminal background check.
• Must maintain a reliable contact phone number.

Nice To Haves

• High-rise Class A commercial office tower experience.
• Extensive contacts within the local law enforcement community.
• Degree in Criminal Justice, Law Enforcement Management, or a related field, or equivalent experience/education.
• Professional certification in Security Management, such as CPP or similar.
• Experience with workforce management and scheduling platforms.
• Bilingual communication skills.

Responsibilities

• Serve as the primary on-site subject matter expert for security operations and interact directly with property ownership and corporate leadership.
• Build, improve, and maintain effective, high-trust relationships with the client and on-site staff.
• Coordinate support services to manage the site, meet or exceed financial and operational goals, and deliver exceptional customer service.
• Develop, prepare, and compile reports, memos, and documentation concerning personnel activities, security metrics, and account trends.
• Directly manage, lead, and support security officers, site leads, and shift supervisors, including hiring, scheduling, payroll tracking, and performance evaluations.
• Conduct annual performance reviews and manage performance tracking, disciplinary actions, and staff development initiatives.
• Partner with HR and operations management on onboarding, training, personnel file integrity, and workforce management systems.
• Track and manage company equipment in the field, including technology and vehicles, to ensure proper use in accordance with company policies.
• Ensure high-quality physical security services across all 38 floors, tenant amenity spaces, retail corridors, and connected parking facilities.
• Handle and lead initial responses to escalated security issues and emergency situations.
• Maintain comprehensive knowledge of federal, state, and local guidelines relevant to contracted services.
• Promote a culture of safety, accountability, and customer service that reflects company and client values.

Benefits

• Competitive base salary of $87,000–$92,000, plus discretionary year-end bonus potential.
• Medical, dental, vision, life, and AD&D insurance options, including optional supplemental coverage.
• Accrued paid vacation, personal days, and paid holiday coverage.
• 401(k) plan.
• Continuous skills-enhancing training programs and pathways for leadership advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed