Westgate Theatre 11-Austin, TX-Seasonal Team Member $14.50/hour-18 yrs old minimum. Free movies and concession discounts!
About The Position
The Seasonal Team Member (server) works in the concession stand and provides superior guest service in a clean and comfortable environment. Employees are classified according to theatre needs and availability. The role includes alcohol sales; employees assigned to serve alcohol must meet legal age requirements, complete required training, obtain applicable permits and licenses, and successfully complete a background check. The position also involves handling money and merchandise, preparing and cleaning concession equipment, following food-safety and alcohol-service laws, and supporting theatre procedures and promotions.
Requirements
- Be at least 18 years old, as stated in the posting.
- For assigned alcohol-service duties, meet the legal age requirement and complete applicable training, obtain required permits and licenses, and successfully complete a background check.
- Complete or make progress toward the cast certification program as a cast member and concessionist.
- Complete legally required state or local training and obtain any required certificate.
- Complete Regal Responsible Beverage Server training on Regal Online University.
- Communicate effectively with customers, coworkers, and management; listen effectively and respond clearly and directly.
- Perform calculations accurately and identify and correct errors.
- Identify problems, gather relevant data, evaluate information, recognize alternatives, and reach evidence-based conclusions.
- Establish goals, budget time, and set priorities.
- Perform under pressure and/or opposition.
- Meet the physical demands of the role, including regularly lifting up to 60 pounds.
Responsibilities
- Maintain regular and consistent attendance.
- Provide exceptional guest service, including smiling, greeting, and thanking guests.
- Serve alcohol in accordance with applicable laws and legal obligations, when assigned to do so.
- Learn and promote coupons, ongoing promotions, and the Regal Crown Club Program.
- Know and enforce the MPAA rating system.
- Handle money and merchandise, including saleable and non-saleable items.
- Operate, prepare, and clean concession equipment, including using the popcorn popper correctly and following emergency procedures.
- Use concession storerooms and cleaning materials properly, following applicable MSDS information.
- Follow concession opening, closing, and between-show procedures.
- Know and follow emergency, evacuation, robbery, and counterfeit-bill procedures.
- Use sales techniques, including upselling and suggestive selling.
- Comply with local, state, and federal food-safety laws and the dress code.
- Maintain accuracy of cash drawers, inventory, and coupons.
- Follow federal and state requirements for breaks and meal periods.
- Complete or make progress toward the cast member and concessionist certification programs.
- Read and understand required training materials, including those covering sexual harassment and discrimination.
Benefits
- Free movie passes at any Regal location.
- Discounted concessions at any Regal location.
- Eligible team members may participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
