Go! Seasonal Store Manager

Go! Retail Group•Cedar Park, TX

1h•$20 - $20

About The Position

Go! Retail Group is an Austin-based, family-owned retailer operating year-round and seasonal stores across the United States, with businesses spanning calendars, games, toys, and related products. The company emphasizes innovation and collaboration, integrity and transparency, community, and fun. The Seasonal Store Manager is responsible for opening and assembling a seasonal retail store, hiring and managing its team, and driving sales while maintaining visual standards and effective operational controls. The manager creates an engaging customer experience and a positive environment for associates, and works with an Area Sales Manager to maximize store results. The role involves retail store operations, customer service, merchandising, inventory and loss prevention, scheduling and payroll, and adherence to company and mall policies. It is seasonal full-time work, with weekends and evenings as needed.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail experience and management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, solution-oriented, and open to feedback.
High integrity, accountability, reliability, and responsibility.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift or move up to 50 pounds; the role also involves standing, walking, reaching, and frequent use of hands.

Responsibilities

Lead the store team and maintain morale by recognizing strong performance and achievement of goals.
Address issues raised by staff or customers, including complaints and grievances, and model professional, high-performance conduct.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay aware of consumer marketing initiatives and participate in promotions to maximize sales.
Deliver excellent customer service and a satisfying experience for guests; create an active-selling environment.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards.
Hire and train a seasonal team to provide outstanding customer service.
Manage staff performance, payroll, schedules, and the store payroll budget; coach and provide feedback as needed.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits and manage store operations, inventory, and loss prevention.
Follow company policies and procedures, represent the company positively, and ensure compliance with health and safety regulations and company processes.
Assemble the store and manage store openings and closings.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.