Go! Seasonal Employee Manager

Go! Stores•Sacramento, CA

About The Position

As a Seasonal Employee Manager, you are responsible for opening and staffing the store and driving sales while maintaining visual standards and effective operational controls. You create an engaging experience for customers and a rewarding environment for associates. The role suits a high-energy, sales-focused, KPI-driven manager who enjoys serving guests and leading a small associate team. Go! Retail Group is an Austin-based, family-owned retailer operating year-round and seasonal stores across the United States, as well as distribution and third-party logistics services. Its brands include Go! Stores, Attic Salt Stores, Toys“R”Us, Calendars.com, Snoozimals, and Tiny Headed Kingdom. The company emphasizes innovation and collaboration, integrity and transparency, community, and fun. This is a seasonal, full-time management position in a retail store environment. The posting lists a rate of $20.00 per hour. Work may include weekends and evenings as needed.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail or management experience.
Demonstrated ability to drive sales.
Strong problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivation, passion for the work, optimism, and a solution-oriented mindset.
High integrity, accountability, reliability, and responsibility; openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift and/or move up to 50 pounds; stand, walk, reach, use hands to handle objects, and talk and hear as required for the role.
Vision abilities include close, distance, and peripheral vision.

Responsibilities

Lead the team and build morale by recognizing strong performance and achievements.
Address issues raised by staff or customers, including complaints and grievances, and serve as a professional example.
Train, motivate, mentor, and provide feedback to sales staff to meet sales goals.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent customer service, drive sales, and create a positive guest experience.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards and foster an active-selling environment.
Hire and train a seasonal team to deliver outstanding customer service.
Manage staff payroll and schedules within the store payroll budget.
Monitor employee performance and provide coaching and feedback; work with the Area Sales Manager on employee relations, disciplinary matters, and terminations.
Manage store operations, inventory, and loss prevention; make daily bank deposits.
Follow company policies and procedures and represent the company positively.
Ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store opening and closing procedures.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-ups.