Go! Seasonal Employee Manager

Go! Retail Group•Marlborough, MA

About The Position

The Seasonal Employee Manager is responsible for opening and staffing a seasonal retail store, driving sales, maintaining visual standards, and ensuring effective operational controls. The manager creates an engaging experience for customers and a positive, rewarding environment for associates while leading a small team. The role is sales-focused and KPI-driven, and includes hiring, training, coaching, scheduling, payroll management, merchandising, inventory and loss prevention, and day-to-day store operations. Work takes place in a retail store environment and may include evenings and weekends as needed.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail or management experience.
Proven ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, and solution-oriented.
High integrity, accountability, and reliability; openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift or move up to 50 pounds; stand, walk, reach, and use hands to handle items; and meet the listed vision, hearing, speech, dexterity, and mobility demands, with reasonable accommodations as applicable.

Responsibilities

Lead and motivate the team, recognizing strong performance and addressing staff or customer issues.
Set a professional example and maintain high performance standards.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent service and ensure high levels of customer satisfaction.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards, and create an active-selling environment.
Hire and train a seasonal team to deliver outstanding customer service.
Manage staff payroll and schedules within the store payroll budget.
Monitor employee performance and provide coaching and feedback.
Work with the Area Sales Manager on employee relations, disciplinary matters, and terminations.
Make daily bank deposits.
Manage store operations, inventory, and loss prevention.
Follow company policies and procedures and represent the company positively.
Ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store openings and closings.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.