Go! Seasonal Store Manager

Go! Stores•Modesto, CA

2d•Onsite

About The Position

As a Seasonal Store Manager, you are responsible for opening and assembling the store, staffing it, driving sales, maintaining visual standards, and ensuring effective operational controls. You will create an engaging experience for customers and a rewarding, enjoyable environment for associates. Successful managers are energetic, sales-focused, KPI-driven, and comfortable serving guests and managing a small associate team. Go! Retail Group is an Austin-based, family-owned retailer and parent company to Go! Stores, Attic Salt Stores, Toys”R”Us, Calendars.com, Snoozimals, and Tiny Headed Kingdom. The company operates year-round and seasonal retail stores across the United States, as well as 3PL services and two distribution centers. Its stated values include innovation and collaboration, integrity and transparency, community, and fun. This is a seasonal, full-time position. The role may require working weekends and evenings as needed. It is performed in a retail store environment and includes standing and walking for extended periods, handling merchandise, and occasionally lifting or carrying up to 50 pounds. The work environment is usually moderately noisy.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail experience and management experience.
Demonstrated ability to drive sales.
Strong problem-solving ability.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate about work, optimistic, and solution-oriented.
High integrity, accountability, reliability, and responsibility, and openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift or carry up to 50 pounds and to stand, walk, and reach with hands and arms.
Vision, hearing, speech, hand use, dexterity, and ability to move between locations as described for the role.

Responsibilities

Build team morale by recognizing strong performance, sales-goal achievement, and attention to detail.
Address staff and customer issues, including complaints and grievances, and model professional, high-performance behavior.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent service, maintain high customer satisfaction, and create a positive experience for guests.
Work with the Area Sales Manager to maximize sales results.
Merchandise products in accordance with visual direction and standards and create an active-selling environment.
Hire and train a seasonal team to deliver outstanding customer service.
Manage staff performance, payroll, schedules, and the store payroll budget; provide coaching and feedback as needed.
Work with the Area Sales Manager on employee relations, disciplinary matters, and terminations.
Make daily bank deposits and manage store inventory and loss prevention.
Follow company policies and procedures, represent the company positively, and ensure health and safety requirements and company processes are met.
Manage store assembly, opening, and closing.
Follow mall guidelines and maintain positive relationships with malls.
Collect guest email addresses through text enrollment.