Go! Seasonal Store Manager

Go! Retail Group•Danbury, CT

About The Position

Go! Retail Group is an Austin-based, family-owned retailer operating year-round and seasonal stores across the United States, with products including calendars, games, and toys. The company emphasizes innovation, collaboration, integrity, community, and fun. The Seasonal Store Manager is responsible for opening and assembling a store, hiring and managing a seasonal team, driving sales, maintaining visual standards, and ensuring effective operational controls. The manager helps create an engaging customer experience and a positive environment for associates while managing a small team. The role includes managing schedules and payroll, inventory and loss prevention, store opening and closing, and compliance with company procedures, health and safety regulations, and mall guidelines. This is a seasonal full-time position. Weekends and evenings may be needed. The work takes place in a retail store environment, with moderate noise. Physical requirements include standing and walking for extended periods, reaching, handling items, and occasionally lifting or carrying up to 50 pounds. Reasonable accommodations may be made.

Requirements

Proven successful experience as a sales-focused retail store manager.
At least 1 year of retail and/or management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, and solution-oriented approach to work.
High integrity, accountability, reliability, and responsibility, and openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to meet the role's physical requirements, including standing, walking, reaching, handling items, and occasionally lifting or carrying up to 50 pounds; reasonable accommodations may be available.

Responsibilities

Lead and motivate associates, recognize strong performance and sales achievements, and address staff or customer issues.
Set an example of professional, high-performance conduct.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent customer service and maintain high customer satisfaction.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards and create an active-selling environment.
Hire and train a seasonal team to provide outstanding customer service.
Manage staff payroll and schedules within the store payroll budget.
Monitor employee performance and provide coaching and feedback.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits and manage store inventory and loss prevention.
Follow company policies and procedures and represent the company positively.
Ensure compliance with health and safety regulations and company processes.
Assemble the store and manage store openings and closings.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.