Go! Seasonal Store Manager

Go! Stores•Columbia, SC

1d•Onsite

About The Position

Go! Retail Group is an Austin-based, family-owned retailer operating year-round and seasonal stores across the United States, along with distribution centers and third-party logistics services. The company’s brands include Go! Stores, Attic Salt Stores, Toys“R”Us, Calendars.com, Snoozimals, and Tiny Headed Kingdom. Its stated values include innovation and collaboration, integrity and transparency, community, and fun. The Seasonal Store Manager opens and assembles the store, hires and manages a seasonal team, and drives sales while maintaining visual standards and effective operational controls. The manager creates an engaging customer experience and a positive, rewarding environment for associates. The role is sales- and KPI-focused, involves managing a small associate team, and requires flexibility for weekends and evenings as needed. It is a seasonal, full-time position in a retail store environment.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail or management experience.
Demonstrated ability to drive sales.
Strong problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivation, passion for work, optimism, and a solution-oriented mindset.
High integrity, accountability, reliability, and responsibility; openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift or move up to 50 pounds; stand and walk, reach with hands and arms, and use hands to handle or feel objects. Vision, speech, and hearing abilities are also required for the work.
Availability for weekends and evenings as needed.

Responsibilities

Open and assemble the store, and manage store opening and closing procedures.
Hire, train, motivate, mentor, schedule, and manage a seasonal sales team, including managing payroll within the store payroll budget.
Drive team morale and address issues raised by staff or customers, including complaints and grievances.
Meet sales goals by coaching staff, providing feedback, participating in promotions, and supporting consumer marketing initiatives.
Deliver excellent customer service and maintain high levels of customer satisfaction.
Work with the Area Sales Manager to maximize sales results.
Merchandise products and follow visual direction and standards; create an active-selling environment.
Monitor employee performance and provide coaching and feedback; work with the ASM on employee relations, disciplinary matters, and terminations.
Manage store inventory, loss prevention, and other operational activities.
Make daily bank deposits and follow company policies, procedures, and health and safety requirements.
Maintain positive relationships with mall partners and comply with mall guidelines.
Collect guest email addresses through text sign-up.
Represent the company positively and maintain professional standards.