Go! Seasonal Store Manager

Go! Stores•San Jose, CA

1d•Onsite

About The Position

The Seasonal Store Manager is responsible for opening and staffing a seasonal retail store, driving sales, maintaining visual standards, and ensuring effective operational controls. The role focuses on creating an engaging experience for customers and a positive, rewarding environment for associates. Successful managers are energetic, sales-focused, KPI-driven, and comfortable managing a small team. This is a seasonal, full-time role in a retail store environment, with weekends and evenings as needed. Pay is $17.00 per hour.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail experience and management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, solution-oriented, and open to feedback.
High integrity, accountability, reliability, and responsibility.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift and/or move up to 50 pounds; stand, walk, reach, handle objects, and move between locations as required.
Ability to work weekends and evenings as needed.

Responsibilities

Lead the team and build morale by recognizing strong performance, sales goal achievement, and attention to detail.
Address issues raised by staff or customers, including complaints and grievances, and model professional, high-performing conduct.
Train, motivate, mentor, and provide feedback to sales staff to achieve sales goals.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Deliver excellent customer service, maintain high customer satisfaction, and provide a positive guest experience.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards and create an active-selling environment.
Hire and train a seasonal team to provide outstanding customer service.
Manage staff payroll and schedules within the store payroll budget; monitor employee performance and provide coaching and feedback.
Work with the ASM on employee relations, disciplinary matters, and terminations.
Make daily bank deposits and manage store operations, inventory, and loss prevention.
Follow company policies and procedures, represent the company positively, and ensure the store meets health and safety requirements and company processes.
Assemble the store and manage opening and closing procedures.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.