Go! Seasonal Employee Manager

Go! Stores•Marlborough, MA

1d•$17 - $17

About The Position

Go! Retail Group is an Austin-based, family-owned retailer operating year-round and seasonal stores across the United States, along with distribution and third-party logistics services. The company’s brands include Go! Stores, Attic Salt Stores, Toys“R”Us, Calendars.com, Snoozimals, and Tiny Headed Kingdom. Its values include innovation and collaboration, integrity and transparency, community, and fun. The Seasonal Employee Manager opens and manages a seasonal retail store, staffs and leads a small associate team, and focuses on driving sales while maintaining visual standards and effective operational controls. The manager is expected to create an engaging customer experience and a rewarding work environment for associates. The role is seasonal and full-time, with weekends and evenings as needed. The listed pay rate is $17.00.

Requirements

Proven successful retail store management experience with a sales focus.
At least 1 year of retail experience and management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate about work, optimistic, and solution-oriented.
High integrity, accountability, reliability, and responsibility, and openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to meet the physical and mental demands of the position, including standing for long periods, moving between locations, and lifting or carrying up to 50 pounds.

Responsibilities

Lead the team and build morale by recognizing strong performance and goal achievement.
Address issues raised by staff or customers, including complaints and grievances, and model professional conduct.
Train, motivate, mentor, and provide feedback to sales staff to meet sales goals.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent customer service and ensure high levels of customer satisfaction.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards, and foster an active-selling environment.
Hire and train a seasonal team to provide outstanding customer service.
Manage staff payroll and schedules within the store payroll budget.
Monitor staff performance, provide coaching and feedback, and work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Manage store inventory and loss prevention, and make daily bank deposits.
Follow company policies and procedures, represent the company positively, and ensure the store meets health and safety requirements and company processes.
Assemble the store and manage store opening and closing procedures.
Follow mall guidelines and maintain relationships with mall partners.
Collect guest email addresses through text sign-up.
Perform the physical duties associated with retail work, including standing, walking, reaching, handling items, and occasionally lifting or moving up to 50 pounds.